215,962+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 215,962 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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Love it that I can get through on the…
Love it that I can get through on the phone without a long wait
Insurer: Prudent Pet
By: Richard Chilson
Avoid this company too!
Well, where do I even start with this horrendous company? They're worthless. They have deemed "vomiting" as a Pre-existing condition and excluded it for an entire year! Wait, what??!!?? ANYTHING can cause vomiting!!! My vet couldn't believe how ridiculous it was they did that! As far as I know, she's writing an appeal letter. However, thanks to this worthless company, now I can't get Layla tested for IBD! Their adjuster even told me their insurance is "property"! Obviously, they see pets as "property" and NOT family! This company was supposedly started by pet parents. Right, so if it was, then they totally turned greedy and only care about the money! They also now have deemed Layla's pica as a permanent exclusion. Funny, she likes to tear up paper. My vet said that is just her behavior. So, if she accidentally ingests anything, I'm screwed. Worthless company. All "pet insurance" companies are a complete scam. They are more than happy to take your money, but refuse to pay out claims. Too many options and I regret not getting it the day I got Layla. I was overwhelmed and now I'm paying for it. Do yourself a favor and just start an emergency fund. You'll save the stress of battling with this worthless company and you can get your pet the care they need. Sadly, all pet insurance is this way. I can't wait to get rid of this horrible company and if I could, I'd start my own company that actually understands pets are FAMILY and have way less restrictions. Please don't go with Embrace! Read their reviews on BBB! That says everything right there!
Insurer: Embrace
By: Suz
Easy claim process
I have been very happy with the coverage I have received from Trupanion. Making a claim is very easy and payment is very quick. Very satisfied and insurance coverage provides peace of mind that I can care for my furkids without stress
Insurer: Trupanion
By: Barbara Pacheco
Helpful Staff, Great Rates!
Very helpful staff and great rates compared to a few other highly rated companies that I looked into.
Insurer: Prudent Pet
By: Mike
AVOID!!!
Avoid ASPCA at ALL costs! They are quick to deny anything they can as "pee-existing". They are underwritten by Crum &, Forster, which should say a lot right there. They claims that testing for an ear infection is related to anal saculitis! What??!!?? Don't believe all the 5 star reviews. They are written by their employees. Read the BBB reviews and Yelp reviews. One of the worst companies out there. Actually, to be truthful, ALL pet insurance is a SCAM. They see pets as "property", NOT family. They're in the business of sucking us dry of our money and then denying claims. It is supposed to give us a peace of mind. It has been nothing but stress instead. Please do your research and avoid ASPCA!
Insurer: ASPCA
By: Suz
Amazing service, empathetic staff
So my two-year-old cat had to be rushed to emergency vet/hospital four a urinary blockage that he had. Immediately after he received his care I received invoices and submitted them I was quickly received with a call asking how stash was and to ask me a couple other questions. This was a bill over $3800 so I was a little concerned with the phones and healthy paws helped escalate and deliver this claim process within 7 days. I definitely recommend using healthy paws as they were great efficient professional and empathetic.
Insurer: Healthy Paws
By: Julio Gonzalez
Pleased with Coverage
Once again, I am exceptionally pleased with my coverage. I feel very strongly that Trupanion is the superior pet insurance company out there on the market as it really goes above and beyond. I find the company extremely quick at processing claims and truly appreciate the service I have received to date. Keep up the fantastic work!
Insurer: Trupanion Canada
By: Tanya
Bad service
no Chinese customer service, no service staff, no professional insurance project explanation, no one to change the insurance system, and even only an email notification will reply me! No contact so far! I’ve never encountered such a bad insurance company!!. Comments are important? ! Isn't the service important?
Insurer: ASPCA
By: Jessica
I think sonnet is a great insurance…
I think sonnet is a great insurance company. I have had no issues . I would recommend everyone to go to sonnet insurance.
Insurer: Sonnet
By: Tammy
Your service is outstanding, claim response is quick and the claims process is easy
Trupanion has handled every claim we have filled in the last 11 years for our dog Chevy. The process has always been easy and the response has always been professional and quick. I wish my own medical insurance could be this efficient! Thank you for your consistent and efficient handling of my claims.
Insurer: Trupanion
By: Laurien