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This review is for ADAM ALTMAN
This review is for ADAM ALTMAN specifically, not for Fetch's over all service which has been disappointing concerning my newest policy *handling. [*A claim submitted for services in May/22 had been linked/matched IN ERROR by your system with my OLD policy which I had hastily cancelled in Feb/22. After that happened, I called Customer Service and an agent successfully transferred the claim to my NEW correct policy. However, over this last long weekend, I saw a notification that my policy, which had an active claim under review, was cancelled! I did not receive any email about this, however....and my Active Claim information which had previously appeared and which I had been following, had completely disappeared.] I phoned Customer Service and ADAM ALTMAN responded with excellent assistance in correcting this error on Fetch's part and stayed on the line with me to ensure everything appeared to be successfully rectified. He even called me back twice, immediately, at the start of our call(s) when 2 separate calls dropped off! Many thanks to you, Adam! I know you will keep up such good service for all who contact you for assistance!
Insurer: Fetch Canada
By: Judy
Surprisingly Easy and efficient
Surprisingly easy and efficient. Also not the usual monkey business you get with some insurance companies where they make you jump through hoops to utilize the coverage that you paid for.
Insurer: Embrace
By: Joseph Delia
Good online signup features and great…
Good online signup features and great rates!
Insurer: ManyPets
By: Joy
They are good at taking money
It’s terrible, took me 7 months to get an ANSWER about a claim (not even my money). They had all the documentation they needed from me and my vet after a month. They asked for my bank account Information too so they could access that… uh no? They kept giving me the “10-15 business days” brush off (for almost 7 months!!) as well as telling me they responded but never did. I had to file a complaint with BBB, would you know…. I got a response the very next day. Ironic isn’t it? Why a scam, don’t give them your bank info!!
Insurer: Embrace
By: customer
Get Embrace!
Very quick and the Embrace App makes placing a claim easy and straightforward. Their customer service is excellent and I’m a service member so I to pay through my USAA account which is a plus.
Insurer: Embrace
By: A. Murillo
Straightforward process and Forbs…
Straightforward process and Forbs recommended.
Insurer: ManyPets
By: DeeDee
Why does nothing work?
I have tried adding coverage for a new pet multiple times from multiple devices, and each time, the page gets stuck "loading." Twice, I have emailed customer service asking for help and have never received a response. Today, I downloaded the app hoping maybe it would function properly. After entering my login info (which I verified was correct), I was stuck with a forever loading pinwheel. It's only with this app, none other. It alarms me that I'm unable to contact anyone or get Spot's platforms to work across multiple devices. What happens when a real issue arises??
Insurer: Spot
By: Kendra Avant
Excellent service and fair appraisal of…
Excellent service and fair appraisal of costs!
Insurer: Pets Best
By: Siouxzan Perry
I had to use my insurance for the first…
I had to use my insurance for the first time, I’m so thankful for TruPanion. My claim was accepted super quick, they were helpful and so friendly in such a stressful time.
Insurer: Trupanion
By: Phoebe Newcomb
Claim 4 month waiting for my rebolse…
Claim 4 month waiting for my rebolse and nothing evrytime I call if someting unaceptable
Insurer: Nationwide
By: Yohanna Ramos