217,336+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 217,336 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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Easy to use, quick approval
Easy to do. Pretty quick review, approval, and reimbursement.
Insurer: Trupanion
By:
New Member
Ease of signing up. Ease of understanding policy
Insurer: Trupanion
By:
Danielle was extremely friendly helpful and pleasant.
Danielle was extremely friendly, helpful, and pleasant.
Insurer: Trupanion
By:
Great Insurance
Always quick to respond to invoices and questions.
Insurer: Trupanion
By:
Alexandra was very kind and very helpful.
Alexandra was very kind and very helpful. Her help made it much easier to submit my claim.
Insurer: Trupanion
By:
Actually it was Melissa who helped me setup my account.
Actually it was Melissa who helped me setup my account. Please be sure she gets the credit for this survey. She did an awesome job answering my questions & informing me of how this insurance works, coverage, etc
Insurer: Trupanion
By:
Thank you so much for your concern for…
Thank you so much for your concern for our little furry family member. You don’t know how much Healthy Paws helped us out. During that stressful time, the last thing we wanted to hear was that we had to pay all those bills 100% at the time of service. Holy moly!!! Of course you do it because it is what needs to be done but later we were thinking “How are we going to pay for this???” Thankfully, Tama is doing fantastic now!! Many thanks!!!
Insurer: Healthy Paws
By: Leane
Don't trust their intro rates - they skyrocket later
I have been a customer with Healthy Paws Insurance since 2016. My 6-year-old dog has been very health overall and we've made very few claims. I was prepared for incremental increases in my monthly premium. However, I was shocked at how my Healthy Paws jacked up my rates over the past year. They skyrocketed from from $39.05 a month in May 2020 to $65.69 in June 2021. That's a 68% increase in the span of a year! According to their own website when I bought my insurance, the company stated: "Due to the increasing cost of new technology and advances in veterinary care, your rates will increase slightly each year. Our plan has factored the expected increase in the cost of veterinary care into your rates so that the annual premium increases are manageable." This is neither a "slight" or "manageable" premium hike. When I complained to the company, they pretty much said more people are filing claims in my state than expected and that's just the way it goes. I feel I was deceived by the company's website and that the company made false claims about its rates. I see it recently changed its website language under FAQs and no longer use the words "slight" or "reasonable" to describe their increasing rates. It's no wonder why. If you're looking for pet insurance, look elsewhere. They aren't a good company for your pet long term.
Insurer: Healthy Paws
By: Sandra
Don't trust their intro rates - they skyrocket later
My 6-year-old dog has been insured with Healthy Paws for years and we've made very few claims. I was prepared for incremental increases in my monthly premium. However, I was shocked at how my Healthy Paws jacked up my rates over the past year. They skyrocketed from from $39.05 a month in May 2020 to $65.69 in June 2021. That's a 68% increase in the span of a year! According to their own website when I bought my insurance, the company stated: "Due to the increasing cost of new technology and advances in veterinary care, your rates will increase slightly each year. Our plan has factored the expected increase in the cost of veterinary care into your rates so that the annual premium increases are manageable." This is neither a "slight" or "manageable" premium hike. When I complained to the company, they pretty much said more people are filing claims in my state than expected and that's just the way it goes. I feel I was deceived by the company's website and that the company made false claims about its rates. I see it recently changed its website language under FAQs and no longer use the words "slight" or "reasonable" to describe their increasing rates. It's no wonder why. If you're looking for pet insurance, look elsewhere. They aren't a good company for your pet long term.
Insurer: Healthy Paws
By: Sandy T.
Your customer service is HORRIBLE
Your customer service is HORRIBLE. I sat on hold for 45mins one day and gave up. I called back the next day and selected the call back Que. I have still Not received a call back and it has been over a WEEK!!!
Insurer: Spot
By: Misty Greer