218,644+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 218,644 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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very bad customer service and did not…
very bad customer service and did not respond to queries despite donations made to ASPCA that will all stop. Waiting on hold and trying to obtain account information is next to impossible.
Insurer: ASPCA
By: George Hunt
Fancy and I really appreciate Trupanian
Fancy has been having a sick spell for a few months. Trupanion has been a blessing with assisting with testing and medication. We could not have done it without Trupanion. I don't know what we would have done otherwise.
Insurer: Trupanion
By: Lyland
Pretty new to sonnet
Pretty new to sonnet. Haven’t had any experiences as of yet. But getting a quote and actually getting to the insured process was pretty straightforward. Looking at insuring another vehicle now!
Insurer: Sonnet
By: Cheryl
Peace of Mind
We've been policy holders for nearly a year now and, so far, I'm happy with our experience. Filing claims has been easy, everything that I expected to be covered was covered, and we've already saved money on what we would've paid out of pocket not having insurance. Sticker shock at the vet is definitely reduced. The only reason I can't leave a 5-star review is processing time, which in our experience has been about a month and a half for claims. If you can float the expense for that period of time, then this is a great policy, but if you can't, you may want to consider your options.
Insurer: Pets Best
By: Josh Biehl
They take a tremendous amount of time…
They take a tremendous amount of time to process claims with no communication. When you chat with someone you can't get a straight answer without giving them 6 pieces of information. I wouldn't recommend them.
Insurer: Pets Best
By: Nichole Pulley
I have just signed up with them and so…
I have just signed up with them and so far they have been great. It was a no hassle process for me and I appreciated that so much.
Insurer: Sonnet
By: Martin
very happy with sonnet
very happy with sonnet
Insurer: Sonnet
By: Cornelius
They were quick easy to deal with compassionate and very adequate with reimbursement for Teddy's surgery
Here is the comment I left the company after they inquired about Teddy's recovery from his surgery: Thanks so much for your interest in Teddy!! Teddy is doing very well after needing a miracle surgery to save him! We though it was going to be a routine visit for some constipation and other "rear end issues" but my wife called me hysterical saying he has Bloat and that an emergency surgery was needed and that it wasn't looking very good. Thankfully, our vet Dr. was able to perform a successful surgery and although he was in pretty bad shape the first few days he has shown great improvement and looks to be passed all his problems!! I want to thank your company for the quick and very adequate reimbursement for Teddy's medical costs! It has been a Godsend. I will totally recommend your company to any pet owner I know!! Thanks so much for everything and stay well!!! Sincerely, Michael Schweller
Insurer: Healthy Paws
By: Michael
Responsive and caring Insurance Company
Here is the response I sent to Healthy Paws after they inquired about my dog Teddy's recovery after surgery: Thanks so much for your interest in Teddy!! Teddy is doing very well after needing a miracle surgery to save him! We though it was going to be a routine visit for some constipation and other "rear end issues" but my wife called me hysterical saying he has Bloat and that an emergency surgery was needed and that it wasn't looking very good. Thankfully, our vet Dr. was able to perform a successful surgery and although he was in pretty bad shape the first few days he has shown great improvement and looks to be passed all his problems!! I want to thank your company for the quick and very adequate reimbursement for Teddy's medical costs! It has been a Godsend. I will totally recommend your company to any pet owner I know!! Thanks so much for everything and stay well!!! Sincerely, Michael Schweller
Insurer: Healthy Paws
By: Michael Schweller