217,806+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 217,806 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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Excellent service every step of the claims process
They make the claims process about as simple as it can be and resolve claims quickly and very satisfactorily. Also, unlike previous pet insurance companies I've used, they don't cancel the policy or raise the rates to outrageous levels after paying out significant claims.
Insurer: Fetch
By: Nora Allen
Great response to every claim
Great response to every claim. Claim processing is very quick. Best part, live customer service.
Insurer: MetLife
By: Karla
Claim experience
I placed a claim in December which was processed quickly. I needed to contact you regarding release of medical records and your associate handled everything pleasantly and thoroughly. Thank you for a great experience.
Insurer: Spot
By: Pamela Langell
Yaz was great at explaining everything
Yaz was great at explaining everything, very friendly and helpful!
Insurer: Nationwide
By: customer
Ariel is kind
Ariel is kind, informative, and helpful. I really appreciate him!
Insurer: Nationwide
By: customer
Unclear plan detail..."and much more"
Unclear plan detail..."and much more". Spell it out.
Insurer: MetLife
By: William
I will not recommend MetLife pet insurance
I liked the responsiveness to claims and the help of the folks i talked to. I did NOT appreciate you charging me premiums for my healthier dog that is still living that would completely cover the max you might possibly pay out. My other dog used the max benefits last year and he had to be put to sleep. I paid WAY more out of pocket that metlife understandably wouldn’t cover. But there’s no way it makes sense to effectively drop my other dog because of that. You are constructively dropping my dog when you charge premiums equal to the max payout. I will NOT recommend you.
Insurer: MetLife
By: Andree
I love this company
I love this company! Couldn’t be easier to submit claims and get money back. Been with them a few years now. Very happy. Thanks!
Insurer: MetLife
By: Leslie
It was easy to sign up.
It was easy to sign up.
Insurer: MetLife
By: Lisa Tarpley
At checkout I mentioned we have…
At checkout I mentioned we have Trupanion, and within 5 minutes the claim was paid. So simple, I didn't have to do anything.
Insurer: Trupanion
By: Cathy Young