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This is my first experience with pet…
This is my first experience with pet insurance so I didn't know what to expect. I am very happy with my choice of Spot. Filing a claim was easy. The response was timely and there was no quibbling about coverage. Direct deposit makes payment receipt a breeze.
Insurer: Spot
By: Grainne Ward
Embrace Pet Insurance - a learning experience
Update: after numerous email and phone conversations and resubmitting veterinarian notes to Embrace, the company did approve our recent claim(s). We are saddened that it was such a frustrating journey to achieve these results. And, we are now very aware of the huge limitations and loopholes of pet insurance. The reason I decided to try pet insurance for the first time was because USAA was partnering with Embrace. I thought I could trust a company that USAA put its faith in. Embrace has not live up to USAA's standards of taking caring of customers so far. At a time when I need something to be easy and supportive, the emotional toll of dealing with jumping through hoops for insurance claims to be denied over and over is not worth it. Embrace has denied all claims on ridiculous exclusions on our dog who has been incredibly healthy until a recent ER visit. How lymph node issues, lethargy and no appetite can be denied because over a year ago we had a fatty mass checked out by the vet but not aspirated is beyond me. They have permanently excluded almost every possible condition for our dog now. Please be aware that if you find a mass on your dog (even just a fatty tissue one) and you do not needle aspirate it, Embrace will deny all claims going forward for ANY new masses (and other health issues as well). Shame on you Embrace.
Insurer: Embrace
By: Linetta Milne
It is great
It is great. Very easy to summit a claim and quick processing. I have no complaints.
Insurer: Spot
By: Charles Mason
Overall experience is good the only…
Overall experience is good the only issue I have is that it takes to long for claims to be reimbursed
Insurer: ASPCA
By: Kraig Bartolome
Thank you!
Quick easy and great customer experience.
Insurer: Trupanion
By: Frank
We would recommend Trupanion because explanations are always clear and customer service is excellent.
We would recommend Trupanion because explanations are always clear and customer service is excellent.
Insurer: Trupanion
By: Elissa
Your representative was both helpful and friendly.
Your representative was both helpful and friendly.
Insurer: Trupanion
By: Lydia