217,508+ Pet Insurance Reviews You Can Trust

Pet parents across the U.S. and Canada have left over 217,508 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.

217,508 total


Most selected providers in "March, 2026"

This chart shows the distribution of the most selected pet insurance providers in March, 2026.

Providers with highest rating

Embrace

19,806 reviews

4.9
Healthy Paws

11,102 reviews

4.9
Fetch

5,441 reviews

4.9
Trupanion

55,032 reviews

4.9
Pets Best

14,873 reviews

4.9

Category with most reviews

This chart shows the distribution of review categories.

Verified October 08, 2021

Amy was extremely polite and answered my questions.

Amy was extremely polite and answered my questions. And she had a soft caring voice.

Insurer: Trupanion

By:

Useful
Verified October 08, 2021

Although it's a bit expensive for someone like me and they don't cover everything I'm still glad to have it for major things.

Although it's a bit expensive for someone like me, and they don't cover everything, I'm still glad to have it for major things.

Insurer: Trupanion

By:

Useful
Verified October 08, 2021

Excellent Customer Service

All girl's I have spoken to are super friendly and make you feel very special

Insurer: Trupanion

By:

Useful
October 08, 2021

would like to retract the review I wrote in the last hour

In my review I complained about inability to reach a human. In going through my inbox, I found a message from a human which I had not seen. It was asking me 3 specific questions. I'd like to retract the review I just wrote; I would like you to not approve this one. I will write another when my outstanding claim is either approved or denied.

Insurer: Lemonade

By: Marie

Useful
October 08, 2021

Claims take weeks, no customer service

Very disappointed. Lemonade has paid out two small claims, and a third is in process--and has been in process, for weeks now. The insurance is reasonably priced, but the claim experience is an ordeal. Essentially the consumer has to do the work the veterinary office would normally do in submitting the claims. Two of my three claims have gone into "Lemonade Limbo." Any attempts to contact customer service result in a response from a chatbot. Chatbot messages forwarded to "the team" will get a generic email signed by a human, but it is only a boilerplate message. "You will hear from us soon." They need to use another word, because over three weeks is not soon. There is no way to talk to a person, so the claim process is unsettling. Ease of claims and rapidity of payment are what Lemonade sells, but that has not been my experience.

Insurer: Lemonade

By: Marie

Useful
October 08, 2021

When you need Trupanion, they're there for you

I love Trupanion because of the broad coverage and no payout limits. At the end of the day, that means when you need them, they are there for you.

Insurer: Trupanion

By: Richard Fife

October 07, 2021

Great Customer Service

Great customer service!

Insurer: Lemonade

By: Suzanne

Useful
Verified October 07, 2021

ASPCA Pet Health insurance…appreciation for their phone representatives

Somehow in my signing up for ASPCA Pet Health Insurance, I ended up with 2 complete accounts, with 2 different account numbers and both charged to my charge account. Upon receiving the "welcome to our community" for each account, I realized I had 2 accounts for the same pet and called to let ASPCA know and try to cancel one and continue with one. Kelly in Akron, OH began to work on my problem, promised to call me back with the results. Which she did the following morning. I am so grateful ASPCA has phone reps who are willing and able to follow thru solving the problems and fulfill their promises.

Insurer: ASPCA

By: Pendra Wood

October 07, 2021

I have had Trupanion for a very long…

I have had Trupanion for a very long time and through a lot of dogs and without the coverage I would not have had additional time with all of my oh so loved dogs. The coverage they offer is top knotch. They have always been helpful and kind and I strongly recommend them.

Insurer: Trupanion

By: MMC

Verified October 07, 2021

We love pumpkin!

We love pumpkin!

Insurer: Pumpkin

By: Leena

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