208,199+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 208,199 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
208,199 total
What are you looking for?
Most selected providers in "February, 2026"
This chart shows the distribution of the most selected pet insurance providers in February, 2026.
Providers with highest rating
19,699 reviews
10,961 reviews
5,201 reviews
58,966 reviews
14,621 reviews
Category with most reviews
This chart shows the distribution of review categories.
They let me know what other documents I…
They let me know what other documents I needed for my claim
Insurer: MetLife
By: Ruben Yanez
Everyone is so friendly and explains…
Everyone is so friendly and explains everything
Insurer: MetLife
By: Robert Simmons
Easy and Fast Claim payments
Easy and Fast Claim payments. Couldn't be happier with Metlife for my pet insurance!
Insurer: MetLife
By: customer
Rep's always helpful & courteous. Thank you
Rep's always helpful
Insurer: Embrace
By: Richard Lane
They process and pay claims quickly and…
They process and pay claims quickly and have been very nice every time I have called.
Insurer: MetLife
By: customer
Awesome apps
Easier to file a claim in the Apps and fast uploading of documents. Thank you.
Insurer: MetLife
By: Bon Ng
Claims are handled well and within a…
Claims are handled well and within a good timeframe
Insurer: MetLife
By: Nancy
Worst than Nationwide
Worst than Nationwide Constant hassle for paperwork for first 6 month, a doctor receipt was never sufficient. Metlife does not cover anal gland expression.
Insurer: MetLife
By: Seattle customer
We have had good service
We have had good service. The only problem that the price keeps increasing and not by a small amount.
Insurer: MetLife
By: PAULA RIEDER
Initially I have not had any issues
Initially I have not had any issues. Claims were settled quickly. The first issue came when my pets neuter was not covered. I chose a plan that specifically covered that-and when it was time to use it -it's not in the plan anymore. I can't locate my policy coverage at all. Second-my dog had an accident. Hurt his leg while playing. Denied because they said it was an illness. He was healthy with no illness-he twisted his leg while playing. Third-I have a dog that passed and cannot find a way to remove them from the policy. When I call it says call back during business hours-but does not give any business hours. I am an insurance agent so am well versed in selecting coverage and policy language. I picked specific coverage for our needs and feel over the years the coverage has been changed and the information is intentionally made hard to locate. My policy renews in February and we will defiantly be reviewing under a microscope and possibly changing companies . I feel like what was a excellent service has become useless for the most part-but the fees keep going up. I may be better off saving the money for an emergency myself.
Insurer: ASPCA
By: Connie