154,902+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 150,000 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our review hub makes it easy to compare top providers and find your perfect match.
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The claim process is easy
The claim process is easy. Sometimes it is a quick turnaround and sometimes it takes a couple weeks but overall the process is easy.
Insurer: MetLife
By: Tanya
Great Coverage and good turn around…
Great Coverage and good turn around time on claims. Every time I've called, I've also received great customer service and help.
Insurer: MetLife
By: Brendan Barrett
Negative and positive comments
Monthly payments are to high for insurance. Positives: Your payments for Vet services are done quickly. It is easy to submit Vet and RX bills.
Insurer: Trupanion
By: Lavon
The process online was easy to follow
The process online was easy to follow. The bills are in process quicker this time. Good communication about the process for updates on final status.
Insurer: Spot
By: Carol Lacher
This is my 3rd year of policy renewal
This is my 3rd year of policy renewal, very unhappy with the claim processing time. My premium is paid in full, the claims are all the same for her treatment, yet it takes 3-4 weeks for reimbursement? Is this company at risk, bankruptcy, etc??
Insurer: Pets Best
By: Sharon Mantz
So Grateful
Our first time having to use the insurance for an emergency situation with one of our hunting/competition dogs. Overly pleased with the outcome and will be adding dogs to our current plan.
Insurer: Embrace
By: Eric Clink
Filing claims
I filed several claims at once having 3 dogs. They were all handled quickly and the money was received in a timely manner. It was easy to follow the steps to file a claim and check on the progress. Knowing we have the insurance in case of an injury or accident provides a piece of mind.
Insurer: Spot
By: Susan Icenhower
The claim submission was easy
The claim submission was easy. I felt the response time back was very good.
Insurer: Spot
By: GAYLE
The ease at filing a claim
The ease at filing a claim and the quick response. I usually get my claim in less than 7 days.
Insurer: Trupanion
By: Dawn
Great experience, TY Alana!
Great experience with Alana who helped me with an upcoming renewal. In particular, proactively applying my benefits discount so I didn’t forget to follow-up later.
Insurer: Fetch
By: Annie