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Figo processed my claim very quickly
Figo processed my claim very quickly and the website says how much they will reimburse me. I am a little disappointed that the percentage of reimbursement is lower than I expected.
Insurer: Figo
By: Cavalier mom
Happy with coverage.
I have had ASPCA coverage for several years on my 2 cats. I have one cat that has had digestive issues (that I was unaware of) from the beginning. My coverage has been excellent for her and my vet is very prompt with submitting claims. I guess some vets don't submit as well as some are very lax in getting claims submitted. If a claim is taking longer than you expect I would call the veterinarians office to see if the claim has been submitted in a "timely" manner by the vet staff. This is NOT because ASPCA is lax. I always get timely correspondence on claims being submitted and then paid.
Insurer: ASPCA
By: Toni C
Easy to reach a human!
I was considering this company and had a question about coverage. Super easy to reach a rep by phone. They were very friendly and answered my question. This is a big deal.
Insurer: ManyPets
By: customer
I have had a great experience so far
I have had a great experience so far. I’ve submitted 3 claims. Between deductible and copay, the first claim FIGO paid nothing. The second and third claims were each submitted and paid within a couple of days. I’m very satisfied.
Insurer: Figo
By: Stephen McLaughlin
Excellent service
Excellent service! They stand behind there word! We had our dog at the emergency and Trupanion Managed everything. Covered 90%! Oau!!! Thank you for your help Trupanion!
Insurer: Trupanion Canada
By: ColorFul Backing Tracks
Trupanion non paid testimonial
Trupanion was there for me and my family when my 12 week old puppy broke her femur. We were devastated by the accident, she was trampled on when she darted in between two children playing causing them to fall on her. Such a horrific fluke of an accident. The options were surgery which was $7k or amputate her leg. Trupanion took care of 90% of her costs for surgery and follow up care. My pet would be without a leg if it wasn't for Trupanion. She was just deemed healed 100% by her doctors and her leg is wonderful. The hospital and the staff were amazing but Trupanion is the real hero in our story. We will always have them and always be grateful for being there during our darkest times. THIS INSURANCE IS A MUST HAVE !!!
Insurer: Trupanion
By: Salina Cannon-Ruiz
Peace of mind during difficult time
My pet, Roxie is a 9 year old mini schnauzer. We rescued each other when she was 2, and I immediately purchased her Trupanion policy. Roxie is generally very healthy, Happy and playful. This past week, she became very ill, vomiting, bloody diahhrea and lethargic. Of course, these instances always happen on the weekend, or late at night, when your regular vet clinic is closed. After 5 calls, I finally found an urgent care to see her. It was 35 miles away. The ER provided symptom management, and released her. They advised that I get her to her regular vet hospital immediately the next morning when the clinic opened. The cost was over $1100 for 4 hours of service. Roxie was still very sick Sunday night, and I stayed up with her all night. I was worried to death that she might not make it. The next morning, Roxie was immediately admitted to the hospital and she was under the care of her veterinarian. She received the best quality care, and she is on the mend. She was in the hospital for 2 1/2 days. She was diagnosed with pancreatitis. The bill was over $3000. I remained calm because through the years, Trupanion has consistently acted with integrity, speed, and compassion, even though in the past the claims we submitted were minor. The vet hospital submitted the $3000+ to Trupanion. I immediately received a text that Roxie's claim was being review. This claim was approved within 4 hour. True to their word, Trupanion covered 90% of the cost. I went online to Trupanion's website to file Roxie's ER claim. I found their website user friendly, and I easily uploaded the invoice for the urgent care service, which was over $1100. Again, I received a text immediately that Roxie's claim was under review. The next day, I received word that Roxie's claim was approved, and Trupanion covered 90%. I am so happy that Roxie is home and getting better every day! I'm thankful and very pleased with Trupanion and their integrity, professionalism, and compassion. Thank you to the team at Trupanion who helped our family afford a potentially devastating expense.
Insurer: Trupanion
By: Christine
Quick and easy
Quick and easy. Offered all I needed for my doggie!
Insurer: ManyPets
By: Carmen
The agent was great.
The agent was great.
Insurer: Prudent Pet
By: Rebecca Johnson
Pets Best is excellent
Pets Best has always been very quick and thorough with paying out claims and whenever I've had a question they have always been there to help. I would highly recommend this company to ensure your furbaby!
Insurer: Pets Best
By: Sabrina Mosiello