217,576+ Pet Insurance Reviews You Can Trust

Pet parents across the U.S. and Canada have left over 217,576 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.

217,576 total


Most selected providers in "March, 2026"

This chart shows the distribution of the most selected pet insurance providers in March, 2026.

Providers with highest rating

Embrace

19,815 reviews

4.9
Healthy Paws

11,106 reviews

4.9
Fetch

5,446 reviews

4.9
Trupanion

55,032 reviews

4.9
Pets Best

14,877 reviews

4.9

Category with most reviews

This chart shows the distribution of review categories.

Verified October 14, 2021

So far you guys have been great about…

So far you guys have been great about my jeep and it only being insuranced for a month and me ditching it :)

Insurer: Sonnet

By: Ravin

Verified October 14, 2021

I have sent several emails and had …

I have sent several emails and had online chats regarding "collusion forgiveness for my husband Seshadri Hariharan. A letter from TD insurance was sent as required. I am no getting any response from you on this.

Insurer: Sonnet

By: Seshadri

Verified October 14, 2021

I love the quick service

I love the quick service. Can go on at anytime very convenient..

Insurer: Sonnet

By: Teresa

Verified October 14, 2021

great company easy to get quotes and…

great company easy to get quotes and get back to driving

Insurer: Sonnet

By: Tammy Sahnow

October 14, 2021

This is a warning DO NOT USE SONNET.

This is a warning - do NOT use Sonnet PLEASE. Here's why: 3 years in a row they have neglected to renew my policy correctly resulting in me driving without insurance without my knowledge. I'd love to learn more about the legality of Sonnet who does not notify their customers when they cancel customers' policies? Please note I have filed a formal complaint with the BBB - hopefully, Sonnet takes this case seriously now. This is feedback for senior-level management, not the people in customer service cleaning up your mess. What kind of large company doesn't have a proper email system? How can you blame the same mistake 3 years in a row? It's time to invest in a proper CRM and automation system so you are actually taking care of your customers instead of screwing them over. I tried contacting Sonnet via Live Chat (was down all day yesterday due to a 'technical difficulty') I tried logging into my account - text code wouldn't send through - no other method to log in. I tried submitting a contact us form on your website and received an error message "Sorry something went wrong please try again". I tried calling 5 times, each time I waited 25 minutes+ to speak with someone. Was hung up on, then had to hang up myself 3 times as my lunch at work ran out. On the 5th call, I spoke to someone who told me it was a "technical glitch" on their end. I was told I still have insurance coverage should I get into an accident or be pulled over. Not too sure how that would work with NO proof whatsoever of insurance and expired slips. Please note the person I spoke with on the phone did his VERY best to fix this issue. At this time due to my policy renewal date being past I no longer have the option to shop around and ensure I'm getting a good rate. And if the Sonnet rate is too high ($220 a month with no tickets and no accidents on a full G driver 7+years lol) then I'm stuck with it or I have to buy out of my policy! Thank you for the non-existent options and completely unacceptable customer service. You should be ashamed and I hope this feedback gets to some senior-level managers. Stop making your entry-level employees managing your chat, site contact us submissions, social media, and customer service line clean up after YOUR mistakes and lack of business understanding. Goodluck.

Insurer: Sonnet

By: Tess Peterson

Verified October 14, 2021

Couldnt get a quote for my second car

Couldnt get a quote for my second car without giving some infos that I dont already have like serial number. Car is reserved at dealer but not delivered yet.

Insurer: Sonnet

By: Michel

Verified October 14, 2021

Website and service is easy to…

Website and service is easy to understand and affordable. I hardly driven my car as i always work from home. This is a reasonable insurance for me.

Insurer: Sonnet

By: Marilyn

October 14, 2021

Not sure how to review

Not sure how to review. You asked about the review before my claims were processed The process time are quiet long - a month. Luckily when someone has a pet, he always should have extra money but for someone who really needs the reimbursement back faster due to the financial situation - it is very slow process with claims. I do like though that there is at least that honesty and note how long it could take so that one is not sitting and not wondering.

Insurer: Pets Best

By: Lucy Wright

October 14, 2021

Taking care of my dog

They aren't the fastest but I've had no problem getting reimbursed. My dog was pretty rambunctious as a pup and therefore hurt his right rear leg and was seen by my Vet several times. Pet Insurance took care of most everything. Glad I went with this Company.

Insurer: Pets Best

By: Gary

Useful
October 14, 2021

Happy with Trupanion

We are so happy to have Trupanion in our corner. They are easy to talk with and quick to help us solve any problems we may have. With Trupanion having SC00TER'S back, we feel at easy with any situation that may show up. Thank you to the staff, for your kindness. .SCOOTER (KING CHARLES CAVALIER) MALE B/D 09/25/2020

Insurer: Trupanion

By: Ginger Kloppenberg

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