217,576+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 217,576 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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I paid for insurance and got no…
I paid for insurance and got no information on what I signed up for.I don't know how much I signed up for ot the conditions of my insurance.I thought I would get something in the mail with a reference number or contact number but I've gotten nothing.So can someone there satisfy me?
Insurer: Sonnet
By: Wendy
Landlord Insurance
I just signed up for Sonnet insurance about a month ago. It was super easy and very straight forward. Prices were very reasonable and I would reccomend them. I had to contact customer support for a simple change and they were helpful!
Insurer: Sonnet
By: Tasha
Concerning Experience
While I received my refunds and they were as expected in terms of the funds, I was very disappointed with the process in which the refunds were distributed. In the past you have automatically put the refunds into my account. Various times I went to check on the status of my refund and they said they were processed and the claims were closed. When I called to say I hadn’t received the money in my account the representative told me that checks were mailed. I was never notified that checks were issued and on their way rather than the automatic deposit. Additionally, the checks issued looked fake although the bank accepted them. Because of the look of the checks I had to take time from my schedule to actually go to a bank and deposit rather than deposit them into an atm or through my banking app. The whole process was frustrating and confusing and not what I’ve experienced in the past with you all which is concerning.
Insurer: Prudent Pet
By: Jen
Overall I am happy
Overall I am happy. My only complaint is that I require insurance for belongings in storage and Sonnet does not provide a policy for this. They will cover my belongings in storage for a maximum of 3 months, but not longer. Argh!
Insurer: Sonnet
By: Ariel
Over all I am happy with Sonnet…
Over all I am happy with Sonnet Insurance. I use them to insure a rental property. I do find their product offering limiting though. It would be nice if they insured rental properties greater then 4,000 sqft.
Insurer: Sonnet
By: Christopher
You guys are awesome
You guys are awesome! It doesn’t take too long to get coverage and I can do it in the comfort of my home.
Insurer: Sonnet
By: Steve
I💕 my girl to death
It was my mom card in paying her back
Insurer: AKC
By: Chris
Website was a little confusing
i think the website is a little confusing. When i first signed up i though preventative was part of the price;. So i was disapointed i had to purchase that in addition and opted out of the preventative. Would be nice if that was more clear.
Insurer: Spot
By: Polina Hristova
Great prices
Great prices, but good luck getting tech support to solve issues - their "customer service heroes" (as they call them) ask you 10 minutes worth of security questions, and take 20 minutes to tell you to delete your browser cache, just to finally tell you that an entirely different division does tech support, and they can't be reached directly, and you must wait an indeterminate amount of business days for a callback. I eventually devised a possible workaround to my own issues and had to convince one of the representatives over the phone to help me implement it, and luckily it worked.
Insurer: Sonnet
By: Giulio
An actual insurance company for people, not money.
This company takes care of its customers. Plain and simple, Sonnet actually cares about an individual, an actual human being, who needs help, who needs insurance, who may need a second chance. I am so grateful to have found Sonnet.
Insurer: Sonnet
By: Sara