217,670+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 217,670 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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Helped me out
Helped me out when I wasn’t sure if I couldn’t find affordable insurance
Insurer: Sonnet
By: Darcy
Getting insurance for my car was quick…
Getting insurance for my car was quick and painless on a Sunday when I bought it. Haven't had to make a claim so I can't comment on that and hope I never can.
Insurer: Sonnet
By: Sheldon
Disingenuous Deductible
I have the $250 deductible 80% coverage plan but it is disingenuous to call this a $250 deductible. It is a $300 deductible because only 80% of eligible costs go towards the deductible. In my insurance policy it says: "DEDUCTIBLE: Your pet’s deductible is shown on the pet schedule of the declarations page. Your pet’s deductible shall apply once per coverage term. " My declarations page says: Coinsurance (Your Share): 20% Reimbursement (Our Share): 80% Annual Deductible: $250 Example, if I have a $1,000 vet bill that are all eligible costs I would expect to pay $400 (assuming its the first claim of the year). This is made up of a $250 deductible and $150 (($1,000-$250)*.20=$150) and Healthy Paws would reimburse me $600. ((($1,000-$250)*.80=$600) HOWEVER, Healthy Paws looks at the $1000 bill and ($1,000*80%= $800) because "I am responsible for 20% of all vet bills and healthy paws reimburses 80% of total vet bills". They they take the $250 deductible out of the $800 and I am only reimbursed $550 and not $600. This is truly a $300 deductible. I was told by a customer service liaison (who was incredibly insulting) that deductibles in pet insurance work differently than deductibles such as in homeowners, car, or health insurance policies. I pay a good amount of money per month for my policy, I've held it for almost 4 years now. I would expect more from this company.
Insurer: Healthy Paws
By: Kimberly
User friendly
This review is based on how easy & user friendly it was to enroll from their website. Got to play with different numbers based on our budget & we couldn’t be more satisfied. Minus one star because our coverage hasn’t kicked in yet, still on a 2 week waiting period so we could not review the actual services, if any.
Insurer: Spot
By: Mylene Estes
So easy and friendly
So easy and friendly
Insurer: Sonnet
By: Marie Chantal
It should not take over a month to…
It should not take over a month to process a claim. I have also found that the coverage is lacking so reimbursements aren't even close to what a paid out. So after factoring in the monthly payments and applying the deductible, it costs me more than it saves me. This program is just not worth the money.
Insurer: Pets Best
By: Elizabeth Schroeder
The services I have recieved with auto…
The services I have recieved with auto and tenant insurance is superior. Best rates to this date by far.
Insurer: Sonnet
By: Gordon
So my review is that of which is not…
So my review is that of which is not good there coverage stinks I mean if I didn't have to have insurance I would never use these guys !
Insurer: Sonnet
By: Jason
Very difficult to file a claim..communication poor
Very difficult to file a claim. Said needed more information from my vet and that they would call. Said they could not contact my vet and closed the claim. I have no idea what additional information they needed but they just went ahead and closed the claim.
Insurer: Pets Best
By: Gary
I do not normally take the time to write reviews but
Turns out I have a dog with a chronic (mega- esophagus) life long condition that I did not know about when I insured him, nor did they. Nonetheless they have kept their end of the bargain. They are well organized, friendly, knowledgeable and very responsive. Wish every company (especially the telecoms!!!) were like this so I would not have "tech support PSD".
Insurer: Trupanion
By: Kris