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Pet parents across the U.S. and Canada have left over 150,000 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our review hub makes it easy to compare top providers and find your perfect match.
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Trupanion has excellent representatives.
Everyone I talked to was friendly and extremely helpful. They knew how to explain pet insurance to me.
Insurer: Trupanion
By: Roger
Excellent customer service
Excellent customer service
Insurer: Trupanion
By: Stephanie
Friendly and helpful
Friendly and helpful
Insurer: Trupanion
By: Rebecca
Friendly communicative and focused on the issues at hand.
Friendly, communicative, and focused on the issues at hand.
Insurer: Trupanion
By: Laura
From the first call I had with Trupanion to the last every representative I have spoken with is has always been a pleasure to deal with.
From the first call I had with Trupanion to the last, every representative I have spoken with is has always been a pleasure to deal with. No wait times, they understand my pets coverage plan, and always are courteous.
Insurer: Trupanion
By: Shaun
Getting personal help is wonderful.
Getting personal help is wonderful. very frustrating that our puppy while still in rescue was diagnosed with allergies. So while a healthy puppy she suffers and we have been spending hundreds of dollars on her healthcare and Trupanion considers it a preexsisting. Very frustrating.
Insurer: Trupanion
By: Judith
Haley was wonderful and super helpful!
Haley was wonderful and super helpful!! I greatly
Insurer: Trupanion
By: Laura
I called and received a faster feedback.
I called and received a faster feedback.
Insurer: Trupanion
By: Rusbelliz