154,902+ Pet Insurance Reviews You Can Trust

Pet parents across the U.S. and Canada have left over 150,000 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our review hub makes it easy to compare top providers and find your perfect match.

236,135 total


Most selected providers in "November, 2025"

This chart shows the distribution of the most selected pet insurance providers in November, 2025.

Providers with highest rating

Embrace

20,332 reviews

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Pets Best

14,162 reviews

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Trupanion

63,007 reviews

4.8

Category with most reviews

This chart shows the distribution of review categories.

Verified August 02, 2022

My vet and your vet disagreed and there is no recourse so I stopped my policy.

My vet and your vet disagreed and there is no recourse so I stopped my policy. Your customer service people are always polite even though I am upset.

Insurer: Trupanion

By: Nanette

Useful
Verified August 02, 2022

Everyone is nice and knowledgable.

Everyone is nice and knowledgable. The insurance is too expensive though.

Insurer: Trupanion

By: Barbara

Useful
Verified August 02, 2022

Very helpful!

Very helpful!

Insurer: Trupanion

By: Calvin

Useful
Verified August 02, 2022

Always helpful and claims are processed very quickly.

Always helpful and claims are processed very quickly.

Insurer: Trupanion

By: Laurie

Useful
Verified August 02, 2022

because he was professional and very personal.

because he was professional and very personal...i've been with you for 4 yrs and did not realize i could put claims in for illness visits and now i know, i just started to put in some visits....

Insurer: Trupanion

By: Marie

Useful
Verified August 02, 2022

Cause fur babies deserve the best care

Cause fur babies deserve the best care

Insurer: Trupanion

By: Steven

Useful
Verified August 02, 2022

Excellent service!

Couldn’t be any easier!! My vet submits claim at time of visit, and claim is literally processed almost immediately! I then am only responsible to pay for my portion, instead of the whole amount. Very easy!!

Insurer: Trupanion

By: Dee

Useful
Verified August 02, 2022

Customer service is always friendly and thoughtful.

Customer service is always friendly and thoughtful. My questions are answered quickly and efficiently. I feel like Trupanion truly cares about my fur baby and me!

Insurer: Trupanion

By: Shelby

Useful
Verified August 02, 2022

Ease in working with any of the representatives and acquiring the information I need when I have any questions.

Ease in working with any of the representatives and acquiring the information I need when I have any questions.

Insurer: Trupanion

By: Melissa

Useful
Verified August 02, 2022

excellent communication

excellent communication

Insurer: Trupanion

By: Oliver

Useful

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