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Pet parents across the U.S. and Canada have left over 150,000 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our review hub makes it easy to compare top providers and find your perfect match.
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Easy, Fast, and Friendly
Great experience! Very fast, easy, and friendly! Wish all insurance was this easy!
Insurer: Trupanion
By: Candace
He was courteous and professional .
He was courteous and professional . It is difficult to find these common characteristics that every company should stress to their employees. However, customer service by reps at this company are exemplary.
Insurer: Trupanion
By: Monique
I had a great customer service experience yesterday
I had a great customer service experience yesterday
Insurer: Trupanion
By: Diane
I have been a valued trupanion member for nearly 16 years.
I have been a valued trupanion member for nearly 16 years. the policy coverage is far superior to any other options available(most having life time caps and breed specific restrictions on coverage). I learned that reality firsthand when I had a different dog get severely injured and I learned that my dogs coverage capped me out at 10k. unfortunately sometimes some conditions warrant more expensive interventions. My current big guy was just diagnosed with osteosarcoma last week. It's a heartbreaking cruel and devastating disease. But bc I have trupanion I am confident that I will least be able to have some quality time remaining with him. Trupanion provides owners with much needed hope when they are in midst of unimaginable chaos and sadness
Insurer: Trupanion
By: Mary
Trupanion is the BEST!
I recommend Trupanion to all my friends who own pets. You are a fantastic company.
Insurer: Trupanion
By: Deanna
Unexpected service
I was very pleased with the speed with which the claims were processed as well as the speed of reimbursement
Insurer: Trupanion
By: Victoria
I wholeheartedly recommend this company for prompt efficient claim service.
I wholeheartedly recommend this company for prompt efficient claim service.
Insurer: Trupanion
By: Roy
Great experience with Trupanion
My experience was great. The process was easy and all online. A decision was made within less than 24 hours and a reimbursement check is in the way to me. I was extremely satisfied. It was easier than dealing with my own health insurance!
Insurer: Trupanion
By: Kelly
GOLDEN GIRLS
outstanding service.
Insurer: Trupanion
By: Beverly
Patrick spent time on the phone with me looking at my dog's recent vet bills and helped answer my questions.
Patrick spent time on the phone with me looking at my dog's recent vet bills and helped answer my questions. The previous time I called the person I spoke with just told me to fill out the appeal form and immediately got off of the phone with me. Patrick really seemed to care and was patient with my questions and truly helped explain the process better to me. I was so grateful to receive Patrick's help. Thank you for the excellent customer service you provide Patrick!
Insurer: Trupanion
By: Stephanie