217,508+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 217,508 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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Great insurance company
Great insurance company. Best rates around in Ontario where the insurance premiums are ridiculously high. Absolutely ZERO complaints after 3 months.
Insurer: Sonnet
By: Matthew
Credit card issue
Unfortunately there was a hold on my credit card for a suspicious transaction ??? which would not allow my insurance payment to process. This was very upsetting as I always ensure my payment is made on time. The customer service agent was helpful and efficient and assured me the payment would be re-processed in a matter of days. I pray this does not negatvely effect my insurance rate in the future.
Insurer: Sonnet
By: Rob GPK
I wouldn't use anyone else
I wouldn't use anyone else, they're amazing
Insurer: Trupanion
By: KATHERINE MAGILL WALTERS
Slow Motion
I had a 600.00 bill and they paid 52.00 because most of the service was not included. It took them over a month to finish with the claim and now its 7 days and I have yet to receive that 52.00 payment. I made the decision to hold back paying my monthly payment and on that 1st. day of being late I received 2 emails and then 3 day's latter I received a certified letter about me being late and what will happen if I did not pay. I felt like I was bullied. I pay 3 years of premiums on time. Im looking to go somewhere else.
Insurer: Pets Best
By: Cecil
Very easy to understand and to sign up
Very easy to understand and to sign up. Great prices for the benefit options.
Insurer: ASPCA
By: Amanda Newling
Fantastic option for pet insurance!
This has been the most user-friendly insurance we've ever had. The EOBs are easy to understand, as are the contracts and coverage.
Insurer: Figo
By: Andrew Zoerb
Fantastic support, but VERY long claims resolution
I have a general distrust of insurance as the common theme is to try and find reasons to exclude you from your benefits for whatever reason, but PetsBest has proven their worth and value above the rest. I have spent time on call with different associates to help get me a better understanding of my benefits, advice on filing claims, explanations of claims results, and even just general emotional support of dealing with your pets concerns and the financial burden of emergency situations. I have full faith in what they do, that my money is going to a good cause, and that they fulfill their roles as an insurance provider. All that being said, their claims filing process takes WAAAYYY too long. I understand that the state of the pandemic has played a role in this in that they are short staffed, but it took about close to 40 days to get my claim resolved. Luckily I was financially secure at this time to work around it, but it was a very close call of having to rearrange my funds to make sure the reserves I used for my situation were refilled before other bills took place. That's all to say, minus 1 star for the extended wait time, but boy, did they ever do everything they could to help me understand the situation regarding my claims and support me as best they could during this process. 100% will and do recommend this to my friends because PetsBest has effectively earned my trust in a world of insurance distrust.
Insurer: Pets Best
By: Derek Ball
Easy step-by-step enrollment
Easy step-by-step enrollment, and customized coverage, all at an affordable rate
Insurer: Prudent Pet
By: JJ Jarrett