223,014+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 223,014 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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Ease of submitting my claim and quick…
Ease of submitting my claim and quick reimbursement. Great communication about status of claim as well.
Insurer: MetLife
By: Leah
I had a very disappointing experience…
I had a very disappointing experience with Figo Pet Insurance. I purchased this policy for peace of mind, expecting my cat's medical care to be covered when needed. However, when I submitted a claim for an ear infection that occurred after my policy became effective, Figo denied it, stating it was a pre-existing condition. My policy began on October 3, 2025, and there were no documented ear problems before that date. I appealed the decision and provided additional information supporting my case. I was told I would receive a response within about 30 days, but it has now been over 30 days, and I still have not received any update or decision on my appeal. It's frustrating to pay monthly premiums and additional fees for coverage, including the Vet Exam Fees add-on, only to have a claim denied under these circumstances. I expected a thorough, fair review and a clear explanation based on my cat's actual medical history. Based on my experience, I do not recommend Figo Pet Insurance. I paid for coverage expecting support when my cat needed medical care, but instead I received a denied claim and have been waiting more than 30 days for a response to my appeal. Because of this experience, I will be canceling my policy.
Insurer: Figo
By: Hasmik Movsisyan
PETS BEST IS A SCAM
After a routine checkup and blood work the Vet prescribed meds, no biggie. I submitted the paperwork then reimbursed a small fraction of what I paid the Vet due to "pre existing conditions". "BLOOD WORK" IS A PRE EXISTING CONDITION?! "A VET VISIT" IS A PRE EXISTING CONDITION?! "MEDICINE" IS A PRE EXISTING CONDITION?! To be clear, the quotes are what they deem PRE EXISTING CONDITION. How does that make sense??? If my dog had cancer, then brought her to the Vet, THEN the Vet says that she's had cancer for 4 years (before the policy started), then that is a PRE EXISTING condition. AVOID THIS CARRIER. False advertisement with their coverage.
Insurer: Pets Best
By: Sean Sabo
Our cat has been visiting the vet often…
Our cat has been visiting the vet often lately and our claims have been reimbursed in less than a week. We are very happy with Pumpkin insurance.
Insurer: Pumpkin
By: Silvina
Seemless claim filing as well as…
Seemless claim filing as well as seemlesspayment.
Insurer: MetLife
By: Alene Kraus
I recently enrolled both of my dogs
I recently enrolled both of my dogs, Otis and Lola, with Fetch Pet Insurance, and I had a wonderful experience. The representative who helped me, Amanda from Alabama, was absolutely delightful to speak with. She was warm, friendly, patient, and took the time to answer all of my questions without ever making me feel rushed. She explained everything clearly, which made the enrollment process easy and stress-free. Customer service like Amanda’s is becoming harder to find, and she made a great first impression of Fetch. If this is the kind of support they provide, I feel confident that I made the right decision for my dogs. Thank you, Amanda, for your kindness and professionalism. It was truly a pleasure speaking with you!
Insurer: Fetch Canada
By: Donna Richards
Very easy process to sign up an…
Very easy process to sign up an additional pet. We have been with your company 15+ years and are extremely happy.
Insurer: Nationwide
By: customer
Healthy Paws Experience
Our Basset had surgery to remove several growths and a vulvoplasty to correct a condition that was getting worst. The one thing I didn’t have to worry about was Healthy Paws. We have had insurance through them since we got her as a puppy. That is over 8 years. The insurance claim was filed on line by uploading the invoice and doctors notes. The Surgery was on June 24th and the claim was completed on the 26th.
Insurer: Healthy Paws
By: Barry VanHoose
The best pet insurance ever
The best pet insurance ever. Went through many things with her and can not imagine how I could do all this without Healthy Paws. Deeply appreciate this company.
Insurer: Healthy Paws
By: Momo