219,493+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 219,493 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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Quick to deny every claim
I went with Trupanion for many years and opted for Pets Plus because it was cheaper. You get what you pay for. Trupanion were a dream to deal with compared to this company.
Insurer: Pets Plus Us
By: Kevin
Easily submitted Claims
With an active dog, we have ear problems every year allergy season hits and she starts swimming in the rivers. With one visit to the vet, we are able to almost meet our deductible, which gives us confidence in taking her in every time we think there's a problem. PetsBest has always been responsive in the claims process, even when they're swamped. And the benefits explanation is easy to understand. Thank you PetsBest.
Great service.
Simple to understand and easy to enroll.
Insurer: MetLife
By: Ghost
Have not filed claim yet but so far customer service is great
I have not filed a claim yet, but their customer service when signing up is really thorough. I felt I fully understood the policy before payment, unlike other providers. I then got a really clear document emailed to me that explains the policy. I asked one follow up question and got an immediate email answer. So far very happy, and the price is very reasonable.
Insurer: Lemonade
By: Kelly
Unclear terms and no changes allowed
I signed up from this site and purposefully selected Pet's Best because it said they cover exam fees. When I clicked through to their site it did not give me any option to select additional coverage for exam fees, so I thought it was included. In fact, there was very little info on the policy itself provided until I paid. Then I got an email saying exam fees were not covered. So I called a couple of days later to add them and I was not permitted to because my dog had a vet visit during that time, even though that visit wasn't going to be covered anyway since it was during the waiting period. They did process my cancellation and refund quickly. I have since signed up with another provider and they allow changes up to 14 days after the policy is started. Also good to know this provide requires you to call them to make any policy changes, unlike others which have online options for customer service.
Insurer: Pets Best
By: Kelly
I’ve recommended Trupanion
I’ve recommended Trupanion to dozens of people, I’ll never be without it again
Insurer: Trupanion
By: Amelia
It was fast and easy
It was fast and easy. Good pricing
Insurer: MetLife
By: Josh
Find somewhere else to get pet insurance.
I would say I could have spent less without the insurance. They covered practically nothing so when you pay the entire year up front and they hardly covered any of the visits. I would say look for a better insurance company.
Insurer: Spot
By: Ruth P
Easy to find you
Easy to find you. Decent premium.
Insurer: MetLife
By: Jeannette J Marston