224,015+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 224,015 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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I’m always so impressed with how…
I’m always so impressed with how quickly my payment arrives into my bank account. The process couldn’t be easier!
Insurer: MetLife
By: Ljdspony
Amanda was amazing and answered all my…
Amanda was amazing and answered all my questions quite thoroughly!
Insurer: Fetch
By: Cheryl smith
Very knowledgeable and friendly agents!
Both agents that I spoke to on the phone were very knowledgeable and friendly in helping me compare my current pet insurance versus Trupanion insurance for my 2 new dogs. I really like the lifetime deductible that does not reset every year, and I also like that at most vets you can use your reimbursement before you leave and not have to upload claims. It is really because of your knowledgeable agents that I chose to go with Trupanion over my current pet insurance. They were able to point out the differences between the two policies without making me feel pressured to choose Trupanion.
Insurer: Trupanion
By: Nikole Rogers
the app is easy to navigate to submit…
the app is easy to navigate to submit claims and see EOB's. However, I did not realize there was a 90 day time limit to submit claims, it was never mentioned previously that I recall.
Insurer: MetLife
By: customer
My claim was processed quickly and the…
My claim was processed quickly and the payments sent promptly.
Insurer: MetLife
By: Mary Adams
Too long to process claims
Too long to process claims. Long wait times on hold.
Insurer: Spot
By: Linda Svenson
The whole application process was…
The whole application process was fairly easy and the turnaround time was excellent. I would highly recommend MetLife Pet Insurance.
Insurer: MetLife
By: customer
Not sufficient value for the cost
After 7 years of being a paying customer of Embrace, the company jacked my dog's insurance from $1197 to $2352 with no change in deductible, % covered or total claims allowed. My dog is 11 years old , 12 pounds and very healthy. Since 2019 I have filed only 10 claims for her mostly concerning her teeth cleaning - all were minor claim payments. I received an email requesting that I contact Embrace for an explanation. Customer service offered me a new policy for ~$800 that didn't't cover any pre-existing conditions like a tooth that needed to be pulled during cleaning. They were obviously cutting older dogs from their membership. Even at $800, I don't feel that I am getting value for money. There are a lot of other pet insurance options.
Insurer: Embrace
By: Virginia Reck
Easy process for claims
Easy process for claims, clear and easy to understand coverage.
Insurer: Healthy Paws
By: francisco foschi
Quick and efficient
Quick and efficient, no issues.
Insurer: MetLife
By: customer