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Best Decision Ever — So Happy I Switched to Fetch!
I just wanted to share how wonderful my experience was with Samantha from Fetch Pet Insurance. Her customer service was absolutely amazing — she was kind, patient, and so helpful every step of the way. It’s rare to find someone who goes above and beyond the way she did, and it made me feel so valued as a customer. I’m truly happy to be part of the Fetch family and so grateful for the care and support I received! Thank you Samantha!
Insurer: Fetch
By: Lizett Vega
Great product
Great product. It really helps my dog to stay healthy.
Insurer: Embrace
By: Kathy Ward Kat
4 paws up for Embrace
4 paws up for Embrace! I've had dogs my whole life and finally tested out pet insurance with one of my dogs, who happened to need ACL surgery. I was skeptical that pet insurance would cover this without a lot of hassle, but to my surprise, Embrace did! They covered my dogs surgery without any hassle and did so quickly. I'm sold on pet insurance after this experience and would recommend Embrace. Thank you Embrace!!!
Insurer: Embrace
By: Tonia and Maple
Ease of Use
It is easy to file claims and reimbursement is within 7 - 10 days. They cover what the policy says they cover.
Insurer: Pumpkin
By: Michelle
excellent prompt service
excellent prompt service
Insurer: Trupanion
By: Manuel
Understanding policy coverage is important. Even when I did not realize a condition was not covered the Representative was kind in explaining & it was clear in policy docs.
While there have been issues presented with the automated claim processing, the Customer Service handling and reprocessing has been satisfying. This cooperative effort has helped relieve the frustration, hence any anxiety while dealing with my pets health conditions. Thank you for continuing to provide great medical coverage and superior customer support 👏
Insurer: Trupanion
By: Linda
Looking forward to great relationship
Trupanion was recommended by my sister when I adopted my current dog last week. The price was reasonable and the coverage better than others I reviewed. Although we have not had any claims yet, when I entered the info for my Vet, the system told me immediately that they direct bill which was good to know.
Insurer: Trupanion Canada
By: Marlene
very positive experience…
I’ve had a very positive experience with ASPCA. They have never denied a claim, never asked me to provide extra documents, and never created any unnecessary fuss. Every claim I’ve submitted has been processed quickly—usually within a week to 10 days. The process is simple, straightforward, and reliable. It’s reassuring to know I can count on them when I need support.
Insurer: ASPCA
By: Lan Cao
Reimbursement without the fight!
I have had Embrace insurance for three of my dogs. Although with each animal the first claim took a little longer(but still within a 7-10 days), each subsequent claim has been dealt with quickly and efficiently, on some occasions, the same or next day! This gives great peace of mind knowing that "fighting" with my pet insurance for reimbursement is not on my radar when dealing with my ill pet. This is much appreciated . Highly recommend
Insurer: Embrace
By: michelle egland
Necessary trip, great outcome.
Never wanted to go to urgent care, but Trupanion was excellent. I sent what they requested and by the next day they sent me their approval! The check has already been sent. I will continue this coverage for both of my boys!
Insurer: Trupanion
By: Rebdecca