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3 stars because they paid a portion of…
3 stars because they paid a portion of my claim however the wait time for responses and answers is way too long. My other issue ( which I’m still waiting for to be resolved) is my dog had surgery on 7/20, on 7/21 my claim auto renewed so I had to pay 2 deductibles for one surgery which is completely unfair. My surgery date was delayed partly on waiting for a response from you so that additional deductible should be reversed.
Insurer: Pets Best
By: Laura
Chat Help
I had some questions and the online chat people were able to answer my questions and get me right where I needed to be
Insurer: ManyPets
By: Christina Strickland
Great Coverage!
This is our first experience with Pet Insurance. Trupanion was recommended by two trusted friends. Our experience has been fantastic! Turns out our dog has some serious allergies and Trupanion coverage has saved us a small fortune!
Insurer: Trupanion
By: Lisa
Clear, concise, and caring!
I appreciate how clear and concise all of the information is! Submitting a claim and getting text messages about updates was very helpful. They even called to ask how our pupper was after his incident. Thank you!
Insurer: Trupanion
By: Erin Davis
ASPCA rocks!!
Easy to get the refunds. Great customer service.
Insurer: ASPCA
By: Valerie Corrigan
I choose ASPCA because I trusted them…
I choose ASPCA because I trusted them with my debit card. I received a call welcoming me to ASPCA, but they never identified their company, or the person calling (it was a recording). I do like the streamlined customer service and website.
Insurer: ASPCA
By: Brian P
I did research to find the best…
I did research to find the best coverage for my fur baby and ASPCA was the very best. I’ve not any claims yet, but confident I’ll have no problem.
Insurer: ASPCA
By: Brenda
Simple, straightforward and much better value then all ……
Very easy to determine the coverage needed for Cheyenne. Simple to sign her up for a policy that she hopefully will not need. Now I know she will get the best possible care available and my bank account will survive it.
Insurer: ManyPets
By: Mary cody
A+++ for Spot
All I can say is your guys were awesome with everything. You were very timely in getting the requests approved, reached to us with any questions, resolved matters in a timely manner (quickly), and reaching out to us when our Sam passed was something unexpected and very thoughtful. Thank you again for assisting us with Sam.
Insurer: Spot
By: Chris
Helpful
Fast, easy, convenience. Good coverage options.
Insurer: ASPCA
By: Valued Customer