217,806+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 217,806 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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Horrible Experience
Horrible experience with Healthy Paws. As a patron who was using healthy paws for my smaller dog and Embrace for my larger dogs, I can not even compare the difference. I had Healthy Paws insurance for over 2 years, never needed to actually use the insurance. When I finally needed to place a claim it was nothing but a nightmare. Healthy Paws took two weeks to review and then wrongfully deny the claim and then took 4 more weeks to "review" the claim to only uncover that they were mistaken. Then charged me extra because they said I took too long to get my dogs surgery done after they made me wait 6 weeks to get her claim approved. I cancelled my membership and will be switching this dog to embrace as well. Who approves valid claims, has respectful customer service and doesn't make comments such as "well, you have a lot of notes on your account to go through". Spend your money elsewhere.
Insurer: Healthy Paws
By: Colleen
“Oreos care Angels “
“Oreos care Angels “ : Just joined and was welcomed with professional and knowledgeable people who care about my baby and my feelings. Making sure the coverage is what will help take care of Oreos well-being and my financial budget. Much Aloha, Sylvia Perreira and Oreo/November 12, 2021
Insurer: Trupanion
By: Sylvia Perreira
Would be good for emergencies, but not necessarily for more routine care
So far, fortunately, my dog has not had any serious illnesses or injuries. I wish I could get some money back on routine vet visits and on immunizations. Also, my last claim was never logged.
Insurer: Figo
By: Hannah Castrucci
I’ve never had such an easy time…
I’ve never had such an easy time accessing the insurance I need when I needed it. The fast process from signing up for an insurance package that worked for me to the time I was insured was within 20 minutes and I was on the road. I would recommend sonnet to anyone who is tired of waiting on the phone to get the insurance the need.
Insurer: Sonnet
By: Justin
Thank goodness I have Trupanion for my dog!!
I am very happy I have Trupanion Pet Insurance, and have always had excellent customer service. The staff is very friendly and helpful. My girl Zoe has a few issues and having this insurance has helped us tremendously!
Insurer: Trupanion
By: Sharon
Don’t get a pet without Trupanion on your side
I will start off like some other pet owners by saying that I didn’t have insurance for the first dog I owned and quickly regretted that after my poor baby somehow ingested a sewing needle. The needle had made its way through his intestines and poked holes in his spleen and it was on its way into his liver which required him to have immediate emergency surgery. I was stressing and working to get approved for a loan in order to pay for the bill of over $4,000. I was so worried. That was the day I started to look into pet insurance for both my dog and cat and quickly chose Trupanion based on their coverage and their amazing customer service members who explained how everything would work. They completely put me at ease. My cat passed 6 years ago and I was devastated. Trupanion was so compassionate when I contacted them to have her removed from the insurance. I received a handwritten card in the mail not long after with their condolences. Very touching and I felt it came from such a genuine place. I haven’t needed to use my insurance much until recently when my doggie was diagnosed with arthritis in his lower back. They have made it easy and it saves me so much money. I know that he will be fine if he ever needs more intervention. I am so grateful for other people who share their love of animals and are there to help when our pets needs it.
Insurer: Trupanion Canada
By: Linda Nilsson
Happy to have switched
My previous insurance company kept increasing our rates for no reason. And not just by a little bit ($500 or more each year). I decided to shop around and went with sonnet. I'm paying less than what I was with the previous company for a premium plan. Just rolled over since being with sonnet a year and the rates went down. Was a little time consuming to set up initially just having to get all the info but once it was done I was able to print proof of insurance right away. I haven't had to make a claim or any changes so I can't speak to those processes but so far I am happy with my decision to switch.
Insurer: Sonnet
By: Bobbie
i needed achange of address for our…
i needed achange of address for our policy we are not so up on computer how ever we got it after a while. every thing is OK now THANK YOU Shawn & Susan
Insurer: Sonnet
By: Susan
EXCELLENT PET INSURANCE!
Clear instructions for submitting claims and what’s covered, easy to do and very quick reimbursement! What more could you want!
Insurer: Spot
By: DOROTHY WOODWARD
Great Insurance
My dog needed surgery, and I panicked thinking about dealing with insurance for her. I was very happy with everything, from submitting the claims to the resolution. Everyone I interacted with was super helpful and polite, and the claims were processed quickly. It was all so quick and easy.. I'm happy to have this insurance for her.
Insurer: Pets Best
By: laura