217,900+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 217,900 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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The worst of the worse.
Getting this insurance for my dog is my biggest regret at the moment. I pay and pay every month not to have a support for his expenses but, rather not to be covered whatsoever. The claim process takes more than 3 months to be processed and if changes are needed, even more. I am thinking of replacing my insurance if this doesn't improve.
Insurer: Pets Best
By: L.
Delayed claim reimbursement
I submitted two wellness claims, one for a dental prophy and scaling and the other for an ear infection on October 19th. To date, no reimbursement when all documentation was supplied. Contacted the company 11/16/21 and was told that they have 75,000 claims in queue and the timeframe for review is 45 days after submission. How is this company the BEST? Poor customer service with excuses, yet the expectation is that I pay the premium when it is due!
Insurer: Pets Best
By: Diane, NY
Testimonial
Dear Healthy Paws, I am 68 years old, disabled and on social security. The love of my life is in your care. My heart is in your hands. Without Healthy Paws, my little boy, Dude, would have had to be euthanized because I could not have afforded the doctors who are healing him. I live a simple life. It’s just Dude and me, 24/7 buddies. We wake up together, walk together, play together and fall asleep peacefully together. When Dude started having unexpected problems, Healthy Paws was right beside me, making it possible to pull him through. I would have been shattered without Healthy Paws. I was prepared to exhaust all my meager savings to keep Dude alive. I was prepared to lose my house to save him. Healthy Paws prevented me from financial ruin and saved my best friend. My best advice to people who love their pets: Protect your “heart” with Healthy Paws insurance: If you don’t have insurance, and you are researching, STOP as soon as you find Healthy Paws and enroll. If you already have Healthy Paws insurance, do a good deed, and refer others to sign up. Healthy Paws reps pick up every phone call. The reps are compassionate. They have pets of their own and they listen and wrap their arms around you. They understand what you are going through and the fear you feel. They are efficient and get your claims moving through the system to the right people. They turn around reimbursements quickly and they deliver exactly what they promised you when you signed up with them. What does the future hold for me and Dude? During Dude’s stomach surgery, they discovered the source of his previous health problems. He has a liver shunt that is preventing his liver from working properly to filter toxins and bypassing blood flow to his liver, damaging it. He is scheduled for one last surgery, which will restore his liver so that Dude will “live a long healthy life.” Dude is in God’s hands now, with the help of the skilled hands of his surgeon. Healthy Paws is still by my side. My hope is this. I will dutifully pay my premiums every month for the rest of my life and NEVER HAVE TO UPLOAD ANOTHER CLAIM. Dude will be healthy and he will live a long life. I will watch him “sashay” down the sidewalk like he used to. He and I will wrestle with his kitty sock puppet again. And every night, like he always does, he will wrap his arms around my neck and he’ll fall asleep on my head. Thank you, Healthy Paws. You did all this for me and much more. Judy Thomas
Insurer: Healthy Paws
By: Judy Thomas
I am a former member
I am a former member, so it was an easy choice for me. I have yet to use the insurance but look forward to do so. I fell on some financial difficulties and had to cancel. Ty
Insurer: ASPCA
By: Arlene Crain
thanks for the help and explanation!
thanks for the help and explanation!
Insurer: Pets Best
By: Megan
I had no problem signing up
I had no problem signing up. Just one thing, I still haven’t gotten my contract.
Insurer: ASPCA
By: Galvan Fam
Very easy process to sign up our…
Very easy process to sign up our precious pets for health insurance. The website navigation was easy and the choices were very clear, detailed and concise. Thank you for a great experience.
Insurer: ASPCA
By: Jack Boyd
Claim service is awesome!
Great customer service! Thank you for being so caring and professional.
Insurer: Trupanion
By: LINDA
I haven't submitted a claim yet
I haven't submitted a claim yet, so I can't rate on reimbursement. The insurance does cover a lot of things. Time will tell. I also would have liked if they had an insurance card. I know we pay up front and then submit the claims to ASPC Pet Health Insurance, but, it would have been nice to have a card for my wallet.
Insurer: ASPCA
By: Toni-Anne
The process of getting and…
The process of getting and understanding the insurance for our pet was easy to do and understand.
Insurer: ASPCA
By: Larry Stumpf