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Pet parents across the U.S. and Canada have left over 150,000 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our review hub makes it easy to compare top providers and find your perfect match.
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Great customer service & info on website
I really appreciated the plan detail and ease of speaking with a representative.
Insurer: Trupanion
By: Shirley
Knowledgeable and professional
Knowledgeable and professional
Insurer: Trupanion
By: Leah
Professional Courteous and caring in her conversation.
Professional, Courteous and , caring in her conversation.
Insurer: Trupanion
By: David
Satisfied Client
Setting up everything online has been easy. So far, I am satisfied with how the process has worked and how much I can do online.
Insurer: Trupanion
By: Melissa
She was very polite and informed.
She was very polite and informed. I am a nervous dog mom and she was able to answer ll my questions and concerns.
Insurer: Trupanion
By: Danelle
Smooth and quick process
Smooth and quick process
Insurer: Trupanion
By: Samuel
Very happy with Trupanion
Submission of claims is easy & they are paid quickly.
Insurer: Trupanion
By: Richard
The conversation we had was very helpful and professional.
The conversation we had was very helpful and professional.
Insurer: Trupanion
By: Cynthia
The phone rep was able to access my account and direct me how to make a claim.
The phone rep was able to access my account and direct me how to make a claim. She was extremely pleasant.
Insurer: Trupanion
By: Helen
This was my first time to call and learn about the policy payout system of Trupanion.
This was my first time to call and learn about the policy payout system of Trupanion. Amber listened well, heard my problem, and took steps to find out more information for me. She clearly understood both the types of issues my dog is facing AND the insurance system that I was seeking to understand more thoroughly. She did it all with authenticity, empathy and an appropriate sense of humor that helped it be an enjoyable call. I feel heard and more confident with my policy!
Insurer: Trupanion
By: Donna