208,464+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 208,464 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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SPOT is very prompt and fair with their claims processing service.
My little cocker spaniel dog suffered a cut on his paw so I took him to my local vet. I got the bill and paid it. I submitted the bill to SPOT Pet Insurance and 5 days later it was paid and SPOT had sent the reimbursement to my bank via direct deposit. Great service and a very fair coverage.
Insurer: Spot
By: Richard
Incorrect Claims Adjustments and Denials
If I could Healthy Paws Pet Insurance zero stars I would. Their claims adjuster rushed to review and approve/deny and mistakenly deny claims in record-time, only to delay 15 business days to correct their mistake. Insurance is EXPENSIVE... they want $300/month for a healthy dog with zero surgeries. RIDICULOUS. AVOID AT ALL COSTS!!!!!
Insurer: Healthy Paws
By: Jessica
Met life has been a pleasant company to…
Met life has been a pleasant company to deal with. They answer all our questions and concerns in a professional manner. All the claims we have submitted are processed very timely.
Insurer: MetLife
By: customer
Overall good customer experience
Overall good customer experience
Insurer: Embrace
By: Danny Harthun
I put my email in and you are telling…
I put my email in and you are telling me it dont exist but then you emailed me.
Insurer: Prudent Pet
By: vandewatermelaniegmail.com
disappointed
I sent my receipts to pets best on 2/14/26 and never received a word until 3/5/26. Not acceptable in my book. It was not a complicated visit. Urinary infection. No surgery, nothing. So....my expectation is that this should be accomplished within a week.
Insurer: Pets Best
By: Adrienne R
Ease of use and great pricing for…
Ease of use and great pricing for insurance.
Insurer: MetLife
By: Danyull Haney
Lance was Awesome ❤️
Lance, the insurance representative I worked with, was absolutely one of the most incredible customer service employees I've ever interacted with! Lance was incredibly friendly, enormously helpful, and not at all pushy while I was going through the process of cancelling my policy. 10/10, Lance deserves a raise!!!
Insurer: Fetch
By: Caleb Robitaille
Speedy Service
Claims are handled quickly. Approval came back within an hour of the vet’s cost estimate.
Insurer: Trupanion
By: Laureen