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Fast
Fast, easy process to register your pet.
Insurer: ManyPets
By: customer
Didn't come through when it mattered most!
After paying $20,000 in insurance payments for the last 10 years, a big claim came through and Trupanion would not cover it. The claim was that it was breeding related and we needed a rider. We were NEVER informed mastitis was not covered and a rider was necessary for nursing. $9000 Vet bill was not paid.
Insurer: Trupanion
By: Jon Duff
I just recently joined
I just recently joined. I liked the options offered on your policies.
Insurer: ASPCA
By: John Lyons
Andrea was very helpful
Andrea was very helpful, steering me in the right direction, explaining how everything and all the benefits the new policy has. She was a delight to talk with, I could feel and hear her smile, which really helps the conversation go smoothly. She was a pleasant surprise and made my day. A credit to your company.
Insurer: Prudent Pet
By: Shirley Carr
I want to give a shout out to Adam Altman
I want to give a shout out to Adam Altman he was super attentive, understanding and calming. He was able to make a very stressful situation into a easy solution. Was able to solve my problem with ease and was willing to listen and answer any concerns I had with my policy even though I may have been a little talkative. Adam definitely deserves the recognition for what he does everyday and genuinely seems happy to do so. Five stars!!
Insurer: Fetch
By: Jesika Pierre Louis
Great insurance
I could hardly be happier with Trupanion's service: friendly, helpful, fast. Surgery reimbursement very good.
Insurer: Trupanion
By: Denise
Do not purchase this insurance
If you do not purchase the insurance as a puppy, they will find any excuse to call your pet's condition "pre existing" and not cover anything. Submitting claim is easy, but what good is that if they just reject it?!?!
Insurer: Embrace
By: Rob O
I do not recommend. Borderline scam.
I owned a Healthy Paws policy for several years and rarely ever got a dime back from them. There are absolutely better choices out there. Their deductibles are ridiculous and they do not cover wellness at all. They also raise premiums regularly. I would not recommend Healthy Paws to anyone.
Insurer: Healthy Paws
By: NevaSpend NoCheez
Claim to be there for your pets.
What a joke of an insurance company. Been paying $190/month for over two years for two Dachshunds. Enrolled when one had IVDD and the second had no previous issues. When the second dog recently had IVDD, Trupanion did a deep dive into his previous vet records three years back which showed an incidental X-RAY from when he was hospitalized for eating trail mix that showed calcification of a disk; even though the treating Vet noted on the X-Ray report he had no signs of IVDD and was not treated for it. Trupanion claims they are a caring company but really when it comes down to actually helping you out they just go and find any way they can to get out of helping you when you need it. I submitted an appeal for the coverage with the help of the treating Vet for the X-RAY and was told by a Trupanion representative that if it wasn't for the incidental X-RAY comments, the surgery would have been covered. They won’t even consider looking at all the underlying factors here. Don’t waste your money with Trupanion, your just a number.
Insurer: Trupanion Canada
By: Thane Wood
Great customer service
Great customer service, easy to use site, and awesome plan options.
Insurer: ManyPets
By: customer