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As usual my experience with your Trupanion cusomer service agent was complete pleasant productive and everything I needed I got.
As usual, my experience with your Trupanion cusomer service agent was complete, pleasant, productive and everything I needed, I got. I mentioned to herbthat I. Onsider Trupanion to be the very best of any compny I have ever dealt with in my 70 years on the planet and that she did nothing to counter my immense satisfaction. Please keep on recruiting personnel with more like her. Looking forward to many more years of association and opportunities to recommend Trupanion to pet owners I meet.
Insurer: Trupanion Canada
By: Rick
Reliable and dependable
Excellent and speedy customer service before I pay the bill!!! Thank you!!
Insurer: Trupanion Canada
By: Cynthia
Great customer service
Great customer service
Insurer: Trupanion Canada
By: rose
I was very happy with the experience I had.
I was very happy with the experience I had. I did question being denied the charges for removing a grass seed from her ear, as that was the cause of her ear infection. It did happen in 2019 as well, removed under anesthetic, and treated for the resulting infection. The vet was slow to find the root cause, and therefore she was treated for regular ear infection, prior to discovering the grass seeds. However, since she is not prone to ear infections, this should not be a problem.
Insurer: Trupanion Canada
By: Ellen
Itâs always easy dealing with Trupanion.
Itâs always easy dealing with Trupanion.
Insurer: Trupanion Canada
By: Sharon
Smooth process and efficient response
It's seamless. Our vet directly submit the bill to trupanion, and within a few minutes, we receive an email acknowledging receipt and then another email listing out our deductible balance and how much will be covered. Very efficient and smooth process.
Insurer: Trupanion Canada
By: Janet
so far the service has been excellent
so far the service has been excellent
Insurer: Trupanion Canada
By: Wendy
Staff was friendly helpful and knowledgeable
Staff was friendly, helpful and knowledgeable
Insurer: Trupanion Canada
By: Michele
Love Embrace!
Embrace is so good to us, and they make it so easy to file a claim.
Insurer: Embrace
By: Gloria Stayman
Every Pet Should Be Insured
An amazing company that I would never go without. They have been wonderful with the 3 pets we have insured with them (2 cats, 1 dog) for 11 years. They are prompt in processing claims and are completely transparent with their process. I don't know what we would do without them.
Insurer: Fetch
By: Laura