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Hereditary in their books doesn’t really mean they were born with it.
After reading their response: It looks like the same answer they give others when they can’t overcome the problem with their word of hereditary. And they hope my pet is on the mend??? Come on man, she will not mend from this condition unless she has a corrective surgery on both legs. Being born with this is only going to get worse and cause more problems and more pain until she gets them corrected. And to think they will never cover this condition that is hereditary and being born with it! Makes me so sick that they don’t even care. Do not believe the word Hereditary I purchased my tiny yorkie girl in July at 12 weeks old. I researched pet insurance companies and because she’s was going to be so tiny, I wanted her covered. So many small dogs can fall off of things or get stepped on. Also, yorkies are a breed where laxating patellas, liver shunts etc are common. I wasn’t going to chance her not having the best coverage. When I read they covered hereditary conditions, I didn’t hesitate to enroll her at a very young age along with buying her stairs for the furniture and bed. 5 days before her 30 day waiting period was up, she was lifting her back left leg. Being so small, I took her in to get looked at. Vet said she was born with laxating patellas and they will most likely get worse. Now noticing her little legs are collapsing, I took her in last week for her well puppy check...she’s now 16 months, and now they are at a grade 3-4, and again, this other vet who is a surgeon said she has little or no groove for her patella to ride in. She was born with it and It is obviously a hereditary condition. If she doesn’t have surgery, she could possibly put to much pressure on her crucial lig and that will tear. So I sent in a pre-approval and she got turned down because I took her in 5 days prior. “But it’s hereditary I said....she was born with it” “Both vets said she was born with this condition “. They didn’t care. BEWARE..... they do not stand by their word of “hereditary”. That word isn’t the same thing you and I Believe it is. DO NOT BUY pet insurance from them thinking they’ll cover your beloved pet for a hereditary condition. I’m so disappointed in this company, and I want everyone to know how unhappy I am. They will take your money, but will not cover a hereditary condition that you pet was born with BEWARE
Insurer: Trupanion
By: Mary ann Neff
I'm a customer for life.
They were there for me when I needed them and showed great care and concern during a very difficult time for me. My claim payout was quick as well.
Insurer: Trupanion
By: Ky Stark In the North
I absolutely LOVE Embrace Pet…
I absolutely LOVE Embrace Pet insurance! If I have a simple question, I can just call and usually get a very quick response, with an actual human being!! (No phone tree here!) I have 2 Australian Shepherds and my vet bills can be very high at times. But I never have had to hold back on getting them the treatment that they need because I know that I have an excellent insurance plan with Embrace, and that I will get a certain percentage of that money back. Also, they have updated their site, so now you can submit claims directly online and receive your insurance payment through direct deposit. Easy, peezy!
Insurer: Embrace
By: Vita Somers
The website was easy to navigate and…
The website was easy to navigate and made choosing ManyPets for pet insurance easy.
Insurer: ManyPets
By: Brad
Excellent through and through and not…
Excellent through and through and not time consuming either. Much appreciated!
Insurer: Spot
By: Linda Gagnon
Just signed my dog up online and so far…
Just signed my dog up online and so far so good. The process was super easy and super quick
Insurer: ManyPets
By: Nicole
Unexepected overnight ER visit…
I had an unexpected overnight ER visit for an ingested object that was quite expensive. But the process to submit a claim online was so easy. I received my 80% repayment of the ER bill (less my deductible) about 3 weeks later. It made a stressful situation so much easier to manage. I'm so glad I got the Pets Best policy.
Insurer: Pets Best
By: Jennifer Loynd
They always proceed review the…
They always proceed review the documents and payment very quickly
Insurer: Pets Best
By: Luna mama
the claims process is pretty easy
the claims process is pretty easy, and depending on backlog of claims, they process them in an appropriate time frame
Insurer: ASPCA
By: debra whinnery