154,902+ Pet Insurance Reviews You Can Trust

Pet parents across the U.S. and Canada have left over 150,000 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our review hub makes it easy to compare top providers and find your perfect match.

236,226 total


Most selected providers in "November, 2025"

This chart shows the distribution of the most selected pet insurance providers in November, 2025.

Providers with highest rating

Embrace

20,336 reviews

4.9
Healthy Paws

10,802 reviews

4.9
Fetch

27,500 reviews

4.9
Pets Best

14,169 reviews

4.9
Trupanion

63,015 reviews

4.8

Category with most reviews

This chart shows the distribution of review categories.

Verified September 10, 2022

A long relationship, many struggles

When I first got pet insurance, every claim was a struggle- sending in the forms and waiting, the vet sending in medical records over and over again only to hear from trupanion that their fax was broken. It got easier after a few years, and then they started changing the policy and denying coverage of medications to treat GI parasites. 🙄 Rates slowly rose and my pet became older and needed more care, so we stayed. Policy changes happened, and yet we stayed. The biggest red flag was when someone told me that they had called Trupanion and were able to tell me how much I paid for my policy 😲 The Trupanion rep had had no qualms about releasing info about my account to someone and when I brought it up with Trupanion they said they were looking into it, then crickets. When my pet passed, at 12yrs old they strung along the final few claims and when I got the payout letters, some of them had absurd claims for SPLEEN ENLARGEMENT when in reality it was diabetic syringes purchased at the pharmacy. They didn't even cover the cremation. I won't be purchasing or recommending Trupanion to anyone.

Insurer: Trupanion

By: Diandra

Useful
Verified September 10, 2022

Hope you don't need it

Don't want to need insurance for our furbabies, but when huge estimates are presented by the vets you want Embrace there. No life or death decisions. Just save him.

Insurer: Embrace

By: Rawson Coleman

Verified September 10, 2022

Peace of mind

Nothing happened. It just feels good knowing if something did, we are insured!

Insurer: Figo

By: customer

September 10, 2022

Beware of false advertising

I was extremely happy with Pumpkin, they were very responsive and the claims had a really quick turnaround time. They had the most overall coverage of all the plans I researched. All great...UNTIL I was not reimbursed for something they had clearly stated as covered on their website (see screenshot, BEWARE they DO NOT cover CBC at an annual exam). Totally false advertising, especially for something VERY expensive. Don't care how good your insurance is, if you lie...I'm OUT!

Insurer: Pumpkin

By: Christina Mattioli

Verified September 10, 2022

No annual or lifetime limits for claims.

No annual or lifetime limits for claims. Excellent customer care.

Insurer: Trupanion

By: Deborah

Useful
Verified September 10, 2022

Precious Pet, Valuable Pet Insurance!!

Quick and easy

Insurer: Trupanion

By: Margaret

Useful
Verified September 10, 2022

Trupanion is worth it!

So easy and pain free!

Insurer: Trupanion

By: Alannah

Useful
Verified September 10, 2022

The customer service is Outstanding!

The customer service is Outstanding! There are good things about having pet insurance. But the lack of certain coverage, does not lessen the expensive out of pocket costs

Insurer: Trupanion

By: Sofia

Useful
Verified September 10, 2022

Glad I have Trupanion coverage.

Trupanion makes it easy to do a claim. The follow thru is excellent!

Insurer: Trupanion

By: Ellen

Useful
Verified September 10, 2022

Highly recomend

Very helpful and pleasant to speak to

Insurer: Trupanion

By: Rosemarie

Useful

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