154,902+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 150,000 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our review hub makes it easy to compare top providers and find your perfect match.
236,321 total
What are you looking for?
Most selected providers in "November, 2025"
This chart shows the distribution of the most selected pet insurance providers in November, 2025.
Providers with highest rating
20,339 reviews
10,806 reviews
27,505 reviews
14,171 reviews
63,021 reviews
Category with most reviews
This chart shows the distribution of review categories.
Pet's Best is truly The BEST!
Pet's Best was referred to me by my Vet in 2009. I did an extensive review side by side with Trupanion and found that Pet's Best beat them, and all others, hands down. Pet's Best has the most coverage (90% on most claims) and pays rapidly. Filing a claim is as simple as a few clicks on the phone and one photo. Payment is within a week or two and I have found that they are very willing to help with questions. I would ONLY use Pet's Best and refer my friends and family to Pet's Best. In 2015 my Malinois Max developed Discospondylitis. A rare spinal disease. Pet's Best did not abandon me or deny my claims but rather pre approved an MRI and other expensive diagnostic tests for the VCA (who expect payment on the day of the event in full) so I could have the tests done without out of pocket money except my 10%. They also helped me all the way through a difficult time and covered the euthanasia and cremation. Amazing compassionate and professional. Affordable and fair. I am a loyal customer.
Insurer: Pets Best
By: Cynthia
Simple process
Selecting insurance for our two kittens was easy and straight forward.
Insurer: ASPCA
By: Kensey Inouye
Claim was handled in a timely fashion
Claim was handled in a timely fashion. Processes were easy to complete. Thank you. So far very satisfied with services provided
Insurer: ASPCA
By: customer
I have been reading some of these…
I have been reading some of these positive reviews, sounds like people who work there are writing reviews to bump up the company stars on here. Buyer beware!! I was with this company for over a year, I researched ALL the pet insurance companies, I have been burned in the past. Well sure enough when my dog passed and I tried to submit claims, i was denied. Asking for 18 months of history, but I was told I didnt need that when I signed up. Never again, I am saving that monthly fee in a savings account for my pet, I will use that then get burned again. You obviuosly did not comprehend what my complaint was about before you answered with your "stock" answer.
Insurer: ManyPets
By: customer
I pay good money for pet insurance and…
I pay good money for pet insurance and the first time i file a claim for an illness, I am put thru the ringer to get full vet records with notes for every vet shehas ever seen. It's a case of diarrhea and I need to go backamd chase tecords for 5 years! Really#!!
Insurer: Figo
By: Reine
Quick review time
The review time for my claim was approximately 2 weeks. The EOB was clear. I am awaiting my payment, there are also instructions should the direct deposit not arrive and a time frame to expect it. I always appreciate someone/business being proactive.
Insurer: Pets Best
By: Jodi
Sales person not truthful with me
I feel the sales person wasn't forthright when selling me the plan. I am now being denied claims for no reason despite having the proper documentation. When i call they say the person I need to speak with is perpetually out of the office. Until someone can actually help me, this review will stand
Insurer: Embrace
By: Andy
I recently brought a new puppy into my life.
I recently brought a new puppy into my life. He is the light of my life. I am a 75 y.o. Widow that adores him. I got Pet’s Best Insurance so that whatever comes up, I am able to take care of it. I have submitted 4 claims for him for everything from routine visits to antibiotics for a gastrointestinal issue. Pets Best has promptly and fairly paid for his treatment and needs. I am thrilled to know I chose a reputable company that stands behind their service.
Insurer: Pets Best
By: Elaine Flaherty
This is a SCAM
This is a SCAM. They do not cover ANYTHING. Vaccines, check-ups, ANY diagnostic testing, treatments, or medicine. What does that even leave to be covered? Before denying your claim, they will make you jump through dozens of hoops & submit a mountain of medical records knowing full-well from the moment they receive the receipt that it will not be covered. I will NEVER be purchasing ANY kind of insurance through Nationwide because they're clearly a disgusting company just trying to rob people blind.
Insurer: Nationwide
By: Amy Scott
Gear Experience
I supplied the receipts and waited a couple of weeks and was reimbursed as expected. Everything has been great. My Corgi appreciates Pets Best.
Insurer: Pets Best
By: Usual Suspect