154,902+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 150,000 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our review hub makes it easy to compare top providers and find your perfect match.
236,046 total
What are you looking for?
Most selected providers in "November, 2025"
This chart shows the distribution of the most selected pet insurance providers in November, 2025.
Providers with highest rating
20,329 reviews
10,791 reviews
27,484 reviews
14,162 reviews
63,005 reviews
Category with most reviews
This chart shows the distribution of review categories.
My claims are always processed quickly
My claims are always processed quickly
Insurer: Pets Best
By: Tanya
This company is absolute garbage.
This company is absolute garbage. I DO NOT RECOMMEND. This is not spam or a lie. I’m a real person who has a dog insured with this company paid on time every month and got 0 service. My dog had a surgery in APRIL sent in all appropriate paper work they claim that it was a preexisting condition. When he has never been diagnosed with any condition of the such. He went in for a surgery for an issue that popped up for absolutely no reason. I appealed it had to wait 90 days for an answer. MIND YOU there’s no one in claims to speak to, not even email. The email you never get a response it’s automated. Then when you speak to customer service all they say is “we don’t have that information you need to wait. So it 89th day today and I just got an answer on an appeal and they said they need more documents of history from the place my dog went for the surgery. The surgery is the only history he has at that animal hospital and they know that. They are still charging me $90 a month for 0 service. This place is a rip off. If this gets deleted I will continue to post it. If you are a current member I suggest you cancel it because when you need it it’ll be useless. If you’re thinking about joining don’t. It’s full blown fraud what they’re doing.
Insurer: Pets Best
By: Taka Yamada
This was my first experience with…
This was my first experience with submitting a pre-authorization request. The Fetch representative, Ms. Farley, was absolutely awesome in helping me walk through the process.
Insurer: Fetch
By: Pete Hall
Great Experience!
A big thank you to Monica for calling to follow up on a possible new plan, and for taking the time to go over all the details. In general, it has been a positive experience with Prudent Pet...claims have always been paid back promptly, the customer service reps are all great, and I love the call-back feature when on hold
Insurer: Prudent Pet
By: Adam R
Great experience with this company!
Great experience with this company!! I highly recommend it!!
Insurer: Fetch
By: Isabel Anzola
Read the NEGATIVE reviews before you purchase coverage!
Read the negative reviews before you purchase coverage. It is very clear that Trupanion is very arbitrary deciding what they will and will not cover. Most people get pet insurance AFTER a vet visit and the outrageous bills that follow---Trupanion WILL NOT COVER any pre-existing condition. I verified this by reading reviews AND calling them and speaking to a rep. There are plenty of other insurers out there who are fair about their coverage. Do your research and decide accordingly.
Insurer: Trupanion
By: Adam
They make it so easy to give my pets…
They make it so easy to give my pets the care they need without stressing over the cost if something urgent happens. Can’t recommend enough. Claims process is absolutely painless.
Insurer: Pets Best
By: Meghan Miller
only negative is length of time to be…
only negative is length of time to be reimbursed
Insurer: Pets Best
By: Dennis Boyd
Great customer service
The woman who helped me, Linda, was VERY friendly. I was ready to cancel my policy, but she explained everything to me in a very friendly way and was really helpful. She also called me back after we got disconnected, which I appreciated.
Insurer: Pets Best
By: Josh
The ease of submitting a claim and the…
The ease of submitting a claim and the QUICK turn around time for those claims is great. My only complaint is that it seems, when I initially signed up for this insurance, despite thinking I got the same coverage, deductable, and max amount per year, I didn't. I now have 4 pets and none of their amounts are the same. Then I found out that, in order to make adjustments, it would completely restart their waiting period and any claims we submitted would be considered pre-existing conditions. This is very frustrating but I am stuck so I will keep the varying levels and make due. You only have 7 days to make changes!!
Insurer: Embrace
By: Shelby Helms