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recommend petsbest
i have had the insurance for 14 months and each time i make a claim, petsbest provides timely responses to my questions (e.g., phone call, email), communicates regularly about the status of my application, and pays the claim earlier than the 30 - 45 days they give themselves. their 90% reimbursement rate after a one-time $200 deductible is great to easily know how much the claims' payment will be.
Insurer: Pets Best
By: dr darlene
HealthyPaws has been nothing short of…
HealthyPaws has been nothing short of amazing for our dog Teddy. This was our first pet we had insured and it was mainly only done due to hip dysplasia worries. We enrolled him as soon as we got him in 2015. Teddy is an Akita/German Shepherd mix and past experiences with dogs that big have always had arthritis and hip issues down the road. So we enrolled him in 2015 on the 90% coverage, $100 annual deductible plan. It has been a literal lifesaver for him and our family and likely one of the best decisions I have ever made in my life. I tried Figo Pet Insurance with 2 of my other dogs and they have been nothing but headaches and drama dealing with 1 of my dogs who sadly passed due to osteosarcoma spreading to his spine. They take weeks and weeks to look at your claims and in his case it was usually almost always denied or with a problem. Sometimes they would cover bloodwork, sometimes they didn't. It was crazy, a nightmare to deal with and I highly recommend everyone avoid Figo at all costs. HealthyPaws has never had that sort of problem. They have covered little things like UTIs, monthly glucosamine shots and antibiotic meds. But they also have covered MAJOR life-threatening things without any issues for Teddy. Teddy had a mast cell tumor removed from his chest in fall of 2017 after adopting him. Every penny of that bill which was over $3,000 was covered with no issues at all. In fact, only ONE time in roughly 100 claims have I ever had a issue and all it took was a simple phone call for that to be resolved. The turnaround times are very reasonable and fast, never takes more than a week or two tops. In June 2022, Teddy started having severe neurological signs and a brain tumor was suspected. To make a very long story short, he ended up having to have stereotactic radiation and chemo. This is certainly not cheap, his bill was roughly $15,000. HealthyPaws paid EVERY single penny of it except the usual things they do not cover (exam fees etc). I was reimbursed for 90% of that entire bill. They even emailed me to check and see how he was doing. They just spent over 13k on Teddy and still care enough about him to see how he was doing. HealthyPaws is amazing and I won't even consider another pet insurance company moving forward. He gets his bloodwork checked almost every week now, monthly chemo meds and other meds. All of this is covered without issue and pet owners know how expensive weekly blood tests can be. HealthyPaws is AMAZING, I cannot stress this enough. I have already recruited a friend to enroll their new puppy with them and I hope this review can help others make the proper choice here also. Teddy is thus far doing as well and roughly 90% of his former self. Our family and Teddy owes this all to the wonderful care he got from the doctors but also HealthyPaws. I will never use another pet insurance provider, HealthyPaws care of Teddy has made me a fan for life.
Insurer: Healthy Paws
By: Lucas
We are very happy with the service and…
We are very happy with the service and quick response for our claims. I highly recommend this insurance for your fur baby!
Insurer: Fetch
By: Tracey Marler
Peace of mind is invaluable
When my 3 year old mini dachshund, Camo, suddenly had bloody diarrhea I rushed him to the closet 24 hour emergency vet. When I got there, I pulled up my Trupanion policy on the app. The receptionist said "smart mom" Camo was hospitalized for 2 days. Had countless tests. He was treated for canine HGE. Having Trupanion took away the anxiety of trying to come up with the roughly $4000. Trupanion communicated with me every step of the way. They reviewed the estimate and approved Camo's treatment within minutes. MINUTES! What a relief!! I have had Trupanion since the day my fur children came to us 3 years ago. It is worth every cent. The peace of mind is invaluable! I can not imagine having a pet without Trupanion.
Insurer: Trupanion
By: Lee Furlong
Trupanion has been very good at paying…
Trupanion has been very good at paying claims and customer service has been very helpful. I did not think lightening would strike twice with having a dog with health issues, but it did. Last dog, I did not have insurance and had a lot of expenses. This time I got insurance with the new puppy. I’m so glad I did because within her first year, problems arose. The last thing you need when you are concerned and worried over your pet, is financial concerns too. I have peace of mind now. I would rather have no need for insurance, because that would mean no health problems with my dog, but that is not the case. It helps me be able to provide her with the best care and give her her best life possible.
Insurer: Trupanion
By: ShellyF
Dependable, Hassle Free, Top Quality, Peace of Mind!
We have had Healthy Paws for years and submitting claims has always been incredibly straightforward, with hassle-free reimbursement. We did a lot of research to find the right insurance company to protect our fluffy dogs, and are really pleased with our choice. The random illness here or cracked tooth here was covered and the peace of mind was what we were mainly paying for until recently, when our dog had a double ACL tear. We would have really struggled to make the call for what surgery to get, what doctor to go to, etc. but it was so easy to say yes to our vet's recommendations and get him the proper care because we knew we were covered with Healthy Paws. They gave us no issues at all when we submitted the two claims (one for each leg), 10 days apart, and the payment was in my checking account within days. Not only that, but they followed up with us by email to check in on how he was healing. I have recommended Healthy Paws to 10+ family and friends now and cannot recommend them enough.
Insurer: Healthy Paws
By: Allie
Won't stop harassing me to leave a…
Won't stop harassing me to leave a review, which is incredibly annoying. I haven't even utilized this insurance yet, it's been active for two days. I can't say if it's good or not yet but sending me "reminders" every single day nagging me to give feedback isn't going to work out as planned.
Insurer: ASPCA
By: Asr Lemeal
Disappointed in North Carolina
I asked for legal information by a certain date. Not only did I miss my deadline, you NEVER got back to me. Lack of communication is a worry some sign.
Insurer: ManyPets
By: Karen
Best pet insurance ever
I have been a USAA member for more than 50 years and I believe this is the best auto/homeowner coverage available. Based on my positive experience, I purchased our pet insurance through Embrace. I couldn't be more pleased and relieved this company meets all the standards I've come to expect from USAA. Coverage is easy to understand, explanations are clear and concise, and every employee I've spoken or communicated with has been exceptionally courteous and professional.
Insurer: Embrace
By: Michael
ASPCA was wonderful in processing our…
ASPCA was wonderful in processing our claim in a time efficient manner. They were very sweet to send a card regarding the loss of our sweet Romeo. I have since gotten 2 ragdoll kitties and both will be insured by ASPCA again due to our positive experience. Thanks so much for being there.
Insurer: ASPCA
By: Jennifer Harless