154,902+ Pet Insurance Reviews You Can Trust

Pet parents across the U.S. and Canada have left over 150,000 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our review hub makes it easy to compare top providers and find your perfect match.

236,226 total


Most selected providers in "November, 2025"

This chart shows the distribution of the most selected pet insurance providers in November, 2025.

Providers with highest rating

Embrace

20,336 reviews

4.9
Healthy Paws

10,802 reviews

4.9
Fetch

27,500 reviews

4.9
Pets Best

14,169 reviews

4.9
Trupanion

63,015 reviews

4.8

Category with most reviews

This chart shows the distribution of review categories.

September 20, 2022

Exactly What Was Promised

I have had Spot for my kitty, Blue, for almost a year now and have been pleasantly surprised how seamless it has been. Every claim I've submitted is completed promptly and there have been multiple instances when I've contacted customer service with questions and they are helpful and friendly as can be! We recommend Spot to all of our pet friends!

Insurer: Spot

By: Mary

Useful
September 20, 2022

Exactly What Was Promised

I have had Spot for my kitty, Blue, for almost a year now and have been pleasantly surprised how seamless it has been. Every claim I've submitted is completed promptly and there have been multiple instances when I've contacted customer service with questions and they are helpful and friendly as can be! We recommend Spot to all of our pet friends!

Insurer: Spot Canada

By: Mary

Useful
September 20, 2022

After 3 years of pocketing my money, the one time my dogs need them, they bail out because my dog is 6years old

3 years of paying them, for my 3 dogs, I never filed a claim with them, because my dogs are mostly healthy they go to the vet twice a year and they are usually well. Then Rocky has an accident break his tooth and he has to have a procedure to relief pain and avoid infections. But he was denied because he is 6 years old, they only accepted like $400 of the $1300. I was furious how can someone deny him for the age, at only 6 years old. If instead of the insurance I saved that money in a savings account, I would have used only a 30% of it to cover 100% of the expense. So from now on I will do that, save it in to a doggy savings account for emergencies instead or hire a better insurance provider.

Insurer: Pets Best

By: Rolando

Useful
September 20, 2022

PetsBest - Will take your money, and cover nothing.

They’re quick to add everything to your 500$ yearly deductible, but as soon as you hit that and expect them to start paying, well, good luck getting a penny out of them. Will be canceling my policy.

Insurer: Pets Best

By: Alec

Useful
September 20, 2022

Great customer service!

I am a first time pet owner, worried about how I would pay for my pet’s expenses. I am also a new homeowner so I needed to find an insurance company that I aligned with. What I love about Lemonade is that they are super helpful and responsive to my questions, they also donate a portion of our payments to a charity of our choice. Their customer service representatives are extremely helpful and super nice. I also love that every time I have a question, they email me. I get anxiety from phone calls a lot so the fact that they can get all of my questions answered just by email has been super beneficial to me and less stress free on my part.

Insurer: Lemonade

By: Monica

Useful
September 20, 2022

Denies every claim

Have not had a single claim paid out by them ever. During a general checkup my vet noticed a ear infection and apparently ear infections or the treatment is not covered by the insurance plan.

Insurer: Trupanion

By: Joshua Nazareth

Verified September 20, 2022

Cat developed Cancer

My cat developed cancer. ASPCA verified that it wasn't a pre-existing condition with my vet, but then promptly processed my claims. Uploading receipts and filling out the online forms was simple to do. This is a great company and I'm so happy I decided to purchase.

Insurer: ASPCA

By: Linda Mac

September 20, 2022

Always an excellent service!

Always an excellent service!

Insurer: Trupanion Canada

By: Carlo

September 20, 2022

Easy to submit claims

Easy to submit claims, explain my situations, and have them processed timely

Insurer: Spot

By: Cristina

Verified September 20, 2022

You are the most reliable pet insurance.

You are the most reliable pet insurance. 100% of the time, your company has paid out exactly what is designated in my plan. I tell everyone you guys pay out like a green grocer to the mafia. No questions asked. Just slide over the money. Thank you! Taeler was also very helpful. She was a pleasure to speak with, and answered all my questions.

Insurer: Trupanion

By: Tanya

Useful

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