154,902+ Pet Insurance Reviews You Can Trust

Pet parents across the U.S. and Canada have left over 150,000 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our review hub makes it easy to compare top providers and find your perfect match.

236,046 total


Most selected providers in "November, 2025"

This chart shows the distribution of the most selected pet insurance providers in November, 2025.

Providers with highest rating

Embrace

20,329 reviews

4.9
Healthy Paws

10,791 reviews

4.9
Fetch

27,484 reviews

4.9
Pets Best

14,162 reviews

4.9
Trupanion

63,005 reviews

4.8

Category with most reviews

This chart shows the distribution of review categories.

Verified September 06, 2025

Dog's insurance

I like having pet insurance for my dog. It helps to cover some of his medical bills.

Insurer: Trupanion

By: Harold Brinson

Verified September 06, 2025

Nationwide--my go-to for pet protection!

I have insured my pets with Nationwide since I lived in California. In 1991 when I moved to Massachusetts (to marry), I called to insure my next pet, but had to wait until Nationwide became licensed in Massachusetts. They contacted me when licensed and the rest is history! I just enrolled our fourth dog in 33 years! Nationwide is my go-to company to best protect our beloved pets!

Insurer: Nationwide

By: Marcia S

September 06, 2025

Never I would trust Nationwide

I had nationwide since my english bulldog was a puppy. It was doing well until September 2024, when they sent me a letter of reducing the benefits from my policy. Sad enough for me because my boy was 9yrs old that time. I had 90% back and $500 deductible, they reduced to 50% back. It was bad enough because of my dog's age despite of the yearly increase that it came to a point of paying almost $300 per month I got them from my work thru payroll deduction. They do not care on pet's health as they get old, where they were needed most. I called them but they could not give me a good reason, and I only used them when needed or in an emergency situations. I would say " never to believe and trust them, they will leave you when you most need them".

Insurer: Nationwide

By: Annie

Verified September 06, 2025

The claim system is very easy to use

The claim system is very easy to use. Upload the invoice via the app and it’s only 3 steps from start to finish.

Insurer: MetLife

By: customer

September 06, 2025

Great customer service

Fortunately, My dog has been pretty healthy. I will say though, every communication with Embrace has been pleasant and they are always responsive. They respond quickly and never mind answering questions about your policy or bill.

Insurer: Embrace

By: Alice-Ann Darrow

Verified September 06, 2025

Quick turnaround on a claim

Quick turnaround on a claim. Thank you Enbrace

Insurer: Embrace

By: Louie's Mom

Verified September 06, 2025

Spot pet Insurance is a super company

Spot pet Insurance is a super company - very efficient and timely with their reviews and explain all claims completely - payments are sent in a reasonable amount of time

Insurer: Spot

By: Carol Niad

September 06, 2025

Don't buy Healthy Paws Insurance

It's disgusting to see all the responses from Healthy Paws in this thread, acting like they care and that their insane and constant rate increases are reasonable and not based on age. Like many others, they told me this lie years ago when I asked about their rate increases. At the time it wouldn't have been too late for me to find a decent pet insurance company. Last year when my dog turned 10 they went up to $250/month. This year they want $364. They've paid out a total of $250 for medical treatment of my dog when she was a puppy. Don't buy insurance from this company. I really wish I'd just put the over $20,000 they've charged for 1 dog aside, just in case.

Insurer: Healthy Paws

By: c wally

Verified September 05, 2025

Great Pet Insurance

Andrea helped me on the phone today. She was very patient in answering all my questions. She was very kind and cheerful. We've been with Prudent Pet Insurance for a few years. They process the claims quickly and pay out just as fast. Anytime I have a question, there is always someone available to help.

Insurer: Prudent Pet

By: theresarunshotmail.com

September 05, 2025

Steer Clear - They are a bait and switch company.

We insured our dog with Healthy Paws the day we brought him home in 2015. We’ve stayed loyal for ten years, paying every single month, because we wanted peace of mind if he ever got sick. When we enrolled, our premium was $33/month. It’s been raised year after year — and we accepted that, because pets get older. But today, after a decade of loyalty and barely $1,000 reimbursed total, our premium is being raised to $352/month. That’s more than 10x what we started at. 1000% increase. Here’s the part that feels truly cruel: this notice arrived immediately after we submitted a claim for testing on a newly diagnosed heart condition. For years, while our dog was healthy, we paid faithfully with almost no return. The moment he needs care? The policy becomes unaffordable. This is not insurance — it’s a bait-and-switch. They happily take your money while your pet is young, and once your dog ages or develops an issue, they jack up your rate so high that you’re forced to drop coverage. It’s predatory and it preys on families who love their animals. We’ve been loyal customers for 10 years. To be treated this way, at the exact moment our dog actually needs help, is shameful. If you’re considering this company, please think twice. Don’t make the mistake we did.

Insurer: Healthy Paws

By: Jennifer Barbera

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