209,630+ Pet Insurance Reviews You Can Trust

Pet parents across the U.S. and Canada have left over 209,630 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.

209,630 total


Most selected providers in "March, 2026"

This chart shows the distribution of the most selected pet insurance providers in March, 2026.

Providers with highest rating

Embrace

19,735 reviews

4.9
Healthy Paws

11,015 reviews

4.9
Fetch

5,290 reviews

4.9
Trupanion

55,032 reviews

4.9
Pets Best

8,866 reviews

4.9

Category with most reviews

This chart shows the distribution of review categories.

December 11, 2025

Terrible insurance company

Terrible insurance company. Absolutely terrible. I enrolled two of my dogs and they did have new illnesses within a year of the date of enrollment and Prudent Pet denied all claims for pre-existing condition when there was no pre-existing condition. The worst you can expect from an insurance company. Do not waste your money.

Insurer: Prudent Pet

By: Mel Day

Verified December 11, 2025

Very curious

Very knowledgeable

Insurer: Pumpkin

By: Linda

Verified December 11, 2025

Very easy to understand and use.

Very easy to understand and use.

Insurer: MetLife

By: Ilene

Verified December 11, 2025

Great prices, excellent experience

The website and app are easy to use and provide detailed coverage information. Usually, that's hard to find, but Nationwide made it extremely accessible. I also found the price was quite reasonable, and the customized plan option allowed me to take out and add what I thought best suited my needs.

Insurer: Nationwide

By: customer

December 11, 2025

Reliable, great customer service!

I could not be more pleased with Pets Best. Daisy has epilepsy and that is so costly and exhausting. Without Pets Best, we could never have made it this far! Great customer service, fair rates and quick claim turn around 98% of the time.

Useful
December 11, 2025

Avoid this insurance company

Their policy is misleading. My dog was diagnosed with dysplasia and booked for surgery. I only managed to get a surgery date 4 DAYS after my annual policy with them renewed and they denied my 5000$ claim, due to " pre existing conditions" - basically upon each policy renewal they treat is us a new policy and whatever claim you put through before renewal is considered " pre existing condition after the renewal. I should have read it before and this is how they get you. Go through different providers. PHI is rubbish.

Insurer: PHI Direct

By: Kasia

Useful
Latest 1 comments
Posted: | By: ALMIRA

If you value your money and time just find another company these guys are scammers. They said pre-existing condition to diaherrea my pet had how can a sudden stomach and gut problem could be a preexisting condition? Basically stay away from this scammers!

Verified December 11, 2025

Highly Recommend

Purchasing pet insurance for our new puppy was easy and well explained. MetLife came highly recommended by our vet and now we know why. Thanks for giving us peace of mind MetLife.

Insurer: MetLife

By: Daisy

Verified December 11, 2025

Healthy Paws : Peace of Mind

Healthy Paws helped in my decision making when dealing with my 5 year old chihuahua’s urgent breathing issues…. I have had Healthy Paws since getting my fur baby and they have been extremely efficient and compassionate when submitting claims for the unexpected emergencies that have come about… Their website is easy to submit claims to and they usually get back to me in one day. Healthy Paws : professional , supportive and affordable!

Insurer: Healthy Paws

By: Janice Khedari

Verified December 11, 2025

So helpful in my dogs time of need!

So helpful in my dogs time of need!

Insurer: Spot

By: Sarah Smith

Verified December 11, 2025

how eazy it was

how eazy it was

Insurer: MetLife

By: Ashley Nunley

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