209,556+ Pet Insurance Reviews You Can Trust

Pet parents across the U.S. and Canada have left over 209,556 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.

209,556 total


Most selected providers in "February, 2026"

This chart shows the distribution of the most selected pet insurance providers in February, 2026.

Providers with highest rating

Embrace

19,732 reviews

4.9
Healthy Paws

11,012 reviews

4.9
Fetch

5,285 reviews

4.9
Trupanion

55,032 reviews

4.9
Pets Best

8,866 reviews

4.9

Category with most reviews

This chart shows the distribution of review categories.

Verified December 10, 2025

Process takes under one minute to…

Process takes under one minute to complete. Choice of plan types. Affordable, good coverage, options on deductibles, everything I wanted in a plan to cover my dog against major incident.

Insurer: MetLife

By: Susan Lee

Verified December 10, 2025

Starting a new policy

We called to ask questions about the coverages on the policies for our dogs and Rebecca was very helpful and answered all our questions and even helped set up our payment date.

Insurer: Prudent Pet

By: Hcorreragmail.com

Verified December 10, 2025

Reimbursement is timely and benefit…

Reimbursement is timely and benefit explanations easy to understand.

Insurer: Healthy Paws

By: Andrea Romano

December 10, 2025

Most of the pet insurance companies are…

Most of the pet insurance companies are a scam. They r expensive and not worth it! Cancelling fetch pet insurance or changing ur policy is sucha hassle. Wouldn’t recommend to anyone!

Insurer: Fetch Canada

By: Pulkit Sirohi

December 09, 2025

Not good policy (scammers)

My policy started on November 21. They told me my pet wasnt covered since that day in other words. I submitted a claim and that is what they told me. I know about law, etc. If a policy is paid it should start immediately after pay for it. There isnt waiting periods, etc. That is a lie. That is so wrong. Update: Read the answer they gave to me. Doesn’t make sense. If a insurance said that start on xy day then should cover that date. For that are the insurance. Insurance start the day u pay. As I said I know about laws and know how insurance works. I paid way before the November 21 but insurance started the 21. The period of 14 days doesnt make any difference. If I got Attended on the 21 and the insurance said 21 it should be COVERED. Wanna fight it in court? I have evidence it said started on the 21.

Insurer: ASPCA

By: Luis Santiago

December 09, 2025

Customer service is terrible

Their claim processing is fine but their customer service is terrible. Twice I have reached out to them inquiring about very specific coverages on my policy and all we received were boiler plate answers to refer to our policy coverage paperwork. Duh! That’s why I reached out to them to explain what is covered and what isn’t. I’m not a lawyer and only asked for specifics before procedures were to be done. They answered both times to have the procedures done and then submit a claim to see if they provide coverage. Not professional is any way.

Insurer: Figo

By: Bruce smith

December 09, 2025

There is nobody that answers their…

There is nobody that answers their phone. No online access. An absolute nightmare and I am sorry to have signed up with them and after less than a year I am leaving. There are many other choices for a pet insurance. I recommend that you find any other than this one.

Insurer: Pets Best

By: Harrison Ed

Verified December 09, 2025

Kookie’s insurance

It’s affordable and it was quick to get the insurance

Insurer: MetLife

By: Rolando Rodriguez

December 09, 2025

RUN RUN RUN AWAY!!!

RUN RUN RUN AWAY!!!! If I could give zero stars I would. After eight years they cancelled their policies to include almost nothing in return for $92 a month. For instance they will pay $5k annually and only 50% of vets costs! They will pay $2500 annually and only 50% of vets costs. This is not insurance. This is a scam! RUN!!

Insurer: Nationwide

By: Karen McCarthy

December 09, 2025

Fast and easy claims submitting…

Fast and easy claims submitting process. Processed claim in less than a month, which is better than the industry norm.

Insurer: Pets Best

By: Mark Tomasi

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