209,556+ Pet Insurance Reviews You Can Trust

Pet parents across the U.S. and Canada have left over 209,556 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.

209,556 total


Most selected providers in "February, 2026"

This chart shows the distribution of the most selected pet insurance providers in February, 2026.

Providers with highest rating

Embrace

19,732 reviews

4.9
Healthy Paws

11,012 reviews

4.9
Fetch

5,285 reviews

4.9
Trupanion

55,032 reviews

4.9
Pets Best

8,866 reviews

4.9

Category with most reviews

This chart shows the distribution of review categories.

Verified December 10, 2025

Reliable and Dependable

Healthy Paws allows me to take care of my fur babies with confidence. The claim process is simple and fast. I’ve had Healthy Paws with all my dogs and I would recommend and have to everyone.

Insurer: Healthy Paws

By: Monica R

December 10, 2025

Not Just Customer Service…but Genuine Kindness

I had several concerns today with my policy. I was so fortunate to have probably one of the kindest Customer Service Representatives that I have ever spoken with …Gerrone. He was very helpful, supportive, informative, and very kind and compassionate…while being professional. He was able to address all of my concerns and questions…giving me a feeling of relief and satisfaction in my insurance coverage for my little one. I hope this review reaches the proper person to show some type of recognition for Gerrone’s representation of Fetch…but also for the genuinely kindness he shown me today. Fetch …you have Gerrone to thank for my continuing my policy today. Thank you Gerrone… And May your kindness return to you 100 fold. Debra Kilgore Piper’s Mom December 9, 2025

Insurer: Fetch

By: Debbie Kilgore

December 10, 2025

Claims don't get paid in a timely manner

Honestly, I wouldn't recommend this insurance to anyone. Our claim got declined for our pet I submitted all the paperwork that they requested and after the claim got declined it's still unclear what else they needed. I had all the vet visit paperwork that they needed and all the bills that I paid for out of pocket it's unfair that I am paying for insurance and it didn't get approved. Just disappointed I will be canceling my policy and going elsewhere.

Insurer: Fetch

By: Douglas Galicia

Verified December 10, 2025

Claims processed in a timely manner

Claims processed in a timely manner, everything clearly explained. App is convenient and easy to use. Customer service reps knowledgeable, helpful and professional.

Insurer: MetLife

By: MARC

Verified December 10, 2025

Easy application with all pertinent…

Easy application with all pertinent information.

Insurer: Nationwide

By: customer

Verified December 10, 2025

Really easy and quick to get refunds…

Really easy and quick to get refunds back!

Insurer: MetLife

By: Dani

Verified December 10, 2025

Great customer service.

Great customer service. Excellent explanation of benefits. Took necessary time to be thorough and clear about all options and details.

Insurer: Nationwide

By: Chris

Verified December 10, 2025

Why we love Healthy Paws

We have had our Healthy Paws insurance for our dog, Jax, since he was a puppy and it always gave us a feeling of security knowing we had excellent coverage in case anything ever happened to the most important part of our lives. Almost ten years later we found ourselves facing Jax needing to have two hip surgeries over a short time span. He had excellent care and his surgeries were covered at 90% by Healthy Paws (based on the coverage plan we have). He is now going to have excellent rehabilitation to ensure he heals well and builds the muscles he needs to live a healthier and pain free life and Healthy Paws covered that as well. We were reimbursed quickly following our submission and it gave us such peace of mind. I would recommend Healthy Paws to every pet parent and will always have coverage for all my pets. Submitting claims is incredibly easy using the app and customer service is very responsive to questions.

Insurer: Healthy Paws

By: Stephanie Maldonado

Verified December 10, 2025

Agent very knowledgeable and patient.

Agent very knowledgeable and patient.

Insurer: Nationwide

By: customer

Verified December 10, 2025

Good experience with 1st claim

Embrace was pretty good communicating the status to me and quick to reimburse once approved. I thought the filing process was very easy as well.

Insurer: Embrace

By: Kristen Moody

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