223,482+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 223,482 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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For those wanting pet insurance the service support provided by Trupanion is above and beyond expectations.
For those wanting pet insurance the service support provided by Trupanion is above and beyond expectations. Super helpful customer service.
Insurer: Trupanion Canada
By:
excellent interaction with as associates.
excellent interaction with as associates. helpful, competitive costs
Insurer: Trupanion Canada
By:
customer service was good and fast
customer service was good and fast
Insurer: Trupanion Canada
By:
claims were resolved and remitted quickly and easily.
claims were resolved and remitted quickly and easily.
Insurer: Trupanion Canada
By:
claim was submitted and was paid next day thank you
claim was submitted and was paid next day thank you
Insurer: Trupanion Canada
By:
Always a good experience!
Always a good experience!
Insurer: Trupanion Canada
By:
False advertising - Stay away from Trupanion
Hello, I discourage everybody to use Trupanion insurance for your pet. We recently submitted a claim for a treatment my dog received. When we count all the exclusions (taxes, examination fees, deductible applied only on covered fees, etc), we realise that their coverage is negligible. For a total bill of 1781,35$ of hospitalisation, the total coverage was only of 278,24$. If we soustract the deductible of 700$, the coverage was only of 25,7% which is pretty far from the 90% advertised everywhere. You really have to read carefully the policy to realise that Trupanion is a really bad insurance. Therefore, their marketing is pretty much a fraud! After doing my research among friends and Facebook groups, I realised that a lot of people have experienced the same problem with Trupanion. Furthermore, Trupanion has a pretty bad have a pretty bad customer service. If you look at the other bad reviews on Trustpilot, they will reply the same preformulated text meaning absoluty nothing. Don't hesitate to reach me if you want some further informations regarding the bad experience I had with Trupanion. Kind regards, Arianne
Insurer: Trupanion Canada
By: Arianne Tardif
Communication is key
Pet's Best is so good at communicating, a must in today's competitive arena. They tell you when they receive the claim, the processing is explained. and the reimbursement is fair. Also, a real live person answers the phone when you call!!
Insurer: Pets Best
By: Jane
Great options for multiple animals
Great options for multiple animals
Insurer: Spot
By: MtnClimberMom
Two Foreign Body Surgeries in 3 Weeks! Trupanion Saves the Dog and the Bank Account
My 16 month old Rott x Lab had 2 surgeries for foreign body removal within 3 weeks of each other. He has had Trupanion since I got him as an 8 week old puppy. The Trupanion team has been wonderful to work with, the app usually works really well, they have quick turn around times in claim processing and the best part is that they are working with the vet clinics to pay them directly rather than the owner needing to have all of the money up front and then submitting for reimbursement. This is two incidents of over $4000 each in less than a month! All of my dogs have Trupanion. For major medical, it is so worth it. Premiums are extremely reasonable, especially if you enroll your puppy immediately. Premiums stay the same as your pet ages, only adjusted for inflation type of costs. You aren't put on restrictions, premiums increased, or coverage dropped for multiple high cost procedures. I love Trupanion. All pet owners should at least have it for major medical issues like foreign body exploratory surgeries. Breeders: you can buy a breeding rider that covers c-sections and other reproductive organ issues.
Insurer: Trupanion
By: Stephanie Sheaffer