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Pet parents across the U.S. and Canada have left over 221,268 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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I was given quotes (numerous) and…
I was given quotes (numerous) and accepted "quote" when payment went through the cost was WAY over quote and to REALLY screw thing more money than agreed upon was taken from account without prior notification of any kind! I have talked with 2 agents so far and the matter is being investigated and they have taken responsibility for this matter (as i have undisputable proof in print) but they have yet to resolve anything..I will update this review on friday feb.11 as that is the date they are "suppose" to have a solution. The explanation I have gotten today feb 11 is that the system has screwed up all online quotes for the last month and people were charged "wrongly". The only solution "any" sonnet agent is able to provide is "cancel your policy and lose all monies paid in so far" 3 months worth to the tune of 718.00 dollars. Then open another policy with "a proper quote" and go through a flawed or "glitched" system once again and see if it is corrected. I have run numerous quotes for a policy through the system and have received different numbers every time (ranging from 108.75 to 226.67) none of which reflect my rate I am being charged now! Be very very careful with this insurance company as they continue to use a flawed system even though they "know of the issues". I believe any reputable company should be able to correct their flaws without a significant cost to the consumer. ALL agents agree that if they were the "consumer in my shoes they would be frustrated as well" Long story short I was scammed into purchasing a miscalculated policy! I just pulled another quote! guess what...It is another different number 40 less than I am paying.. SHELL GAME Advertising! UPDATE Feb 16 2022: ONCE AGAIN the monthly payment amount has almost DOUBLED from what I agreed to and none of the math ads up on any "payments and accounts" print outs. This insurance company is CLEARLY scamming their customers and are refusing to answer any of my questions. UPDATE Feb 18 2022 After pushing to all levels of sonnet I was offered a solution which I am happy with...It was A VERY painfull process but it is resolved.
Insurer: Sonnet
By: Chad
I’m so glad we got pet Trupanion insurance on Bella!
We got pet insurance on Bella when she was a puppy and so glad we did. Little did we know she would have a skin condition that would need monthly medication and now a anal mass and needs surgery and possible radiation/chemo. She’s only 5 years old. Trupanion has been great! A fast turnaround with claims and everyone I talk to is so nice and helpful.
Insurer: Trupanion
By: Sharon
Best place ever for your pet
Best place ever for your pet
Insurer: Trupanion Canada
By: silvano amato
Easy
Easy, fast and super reliable. Love this company!
Insurer: Sonnet
By: Kirsten
I recently neutered my dog and hoped…
I recently neutered my dog and hoped insurance would pay for some or all of it, but it was not covered. I also take my dog to the vet regularly for check ups and shots and purchase medicine for heartworms and fleas/ticks. I was also hoping insurance covered some or all of this, but it didn't. I'll keep it in case something really bad happens to my dog, but wished more was covered.
Insurer: Figo
By: F Campos
Great 4 Years
At the advice of a friend, we joined Healthy Paws ever since we brought our dog home. Healthy Paws has been great - easy to file claims, get reimbursements, and good communications. Our dog had 3 surgeries, dealing with few health issues, and Healthy Paws has been a good partner through all. The premiums do go up every year, but so far, has been worth it for us over the past 4 years.
Insurer: Healthy Paws
By: JJ
Excellent pet insurance
Good price for a good coverage!
Insurer: ASPCA
By: Rafael
Awesome!
Trupanion is a must for any animal owner. Our Abby suffers from allergies and pollen in particular. We reside in Florida which is the land of pollen. She requires almost monthly Cytopoint injections to handle her itching. We thank you so very much for the wonderful fast turn around time on processing our claims. We are very grateful. These dachshunds can be a handful but we love her to pieces. Thank you again, Melissa Kinne and Abby
Insurer: Trupanion
By: Melissa
The website is easy to use
The website is easy to use. Signing Max up was easy. I hope I never need this insurance- but seeing how small animal Vetrinary Medicine is headed, clinic being bought up by groups and mutual funds - profit is going to be what drives pet medicine - just like human medicine . Be ready it is here.
Insurer: ASPCA
By: Rose Lee