208,199+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 208,199 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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Long wait
I filed my claim back on October 10th and heard nothing for 2 weeks. I called customer service being that this was my first time filing to ask how long it normally takes. I was told 10-25 days, 25 being if they need more information. At the end of October I called again as 25 days was coming up. I was told they had reached out to my vet as they needed the medical records. The vet sent them on November 3rd. I waited another week and called back. I was told they never got them. I ended up getting them from the vet and uploaded them. Since October 10th we had been back 2 more times for the same issue and as of today November 21st my first claim has not even been processed. I had to cancel my last appointment because of this. I’m hoping things get better and holding out until they can figure out all their “technical issues” but they had the best reviews which is why I chose them and right now I am fully disappointed and feel this is a scam.
Insurer: Pets Best
By: Denielle
My claim was easy to submit and payment…
My claim was easy to submit and payment was received in a timely manner.
Insurer: MetLife
By: Danielle Susskind Cook
Good but expensive
I am 82 years old and my dog is almost 13. Insurance has gone up to over 130 a month now so i dont know how long I can keep it. Real reasonable to start but I do pay more for insurance than the vet cost over few months. Older dogs dont get back but70% and have to pay first 400 .
Submitting claims and receipts are so…
Submitting claims and receipts are so easy. Claims are reimbursed within days. Ease of mind when emergencies come up with my pets
Insurer: MetLife
By: Fast and easy process
Good experience
Amanda was very thorough in her explanation of coverage, easy to contact, and was very personable!
Insurer: Fetch Canada
By: Sarah Jichici
Been very happy with this company and…
Been very happy with this company and would recommend it to anyone
Insurer: Pumpkin
By: Kathleen
I am so grateful for an easy process through a difficult time
I am so grateful that I have Healthy paws insurance as my black lab had to have ACL surgery. The on line platform makes it so easy to submit all my claims. I was very impressed with the turn around time and having my payment be directly deposited into my bank account. The best part is that my pup, Mae, is doing great! Thank you!
Insurer: Healthy Paws
By: Lee Huth
The person I spoke with was kind and…
The person I spoke with was kind and understanding of my frustrations
Insurer: Pumpkin
By: Patricia
It was pretty easy to request insurance…
It was pretty easy to request insurance for your pets; my only suggestion is I wish they would keep me updated on the process. I can’t wait to start using the insurance for my pets.
Insurer: Nationwide
By: Rachel