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I’ve had Trupanion for about 20 years…
I’ve had Trupanion for about 20 years for all my digs, they are amazing & a lifesaver! They always cover the claims, they pay you in days, and it’s easy to file. They’ve made it easy to get dare for my digs because I know they have coverage. I wouldn’t be without it!!
Insurer: Trupanion
By: Gail Hokenstad
There when I needed it most
Trupanion rejects most of my submissions, however when my dog had to go have surgery yesterday, they were on top of it and covered exactly what they said they would with out an issue. They were great.
Insurer: Trupanion
By: Tracy Heyes Young
Surprisingly easy and fast
Submitting a claim is very easy. I asked my vet to email me the invoice, I forwarded it to Lemonade after submitting the claim in the app. A rep from Lemonade emailed me to say it had been approved and then funds were directly deposited into my account the next day. I was not expecting the return that fast!
Insurer: Lemonade
By: Jennifer
The price
The price, process of signing up, and coverage looks great. Filing a claim was very simple as well.
Insurer: ManyPets
By: customer
Left to be damaged, Financially.
Never before have I worked with or dealt with a company that left one as hung out to dry, to borrow the expression, as Sonnet as done - especially this week. A contact to customer service made to ensure that no payment was missed turned into three agents across nearly three hours that, in the end, left me with advice to allow a payment to simply bounce and the company would try again some days after. I made the call before any contact, from Sonnet, was made to have the funds withdrawn from my account and, in the end, the issue was simply that I was to be paid on the same day as Sonnet wanted the payment but the employer could not guarantee that the funds would arrive in my account on time (new employer). No other insurance company I've ever dealt with was set up so that nothing could be done in case of any sort of unexpected events. If it takes three hours to furiously typing to be told to "just wait and see what happens later," what happens should I have any sort of emergency that would actually require any assistance from Sonnet? All agents I was in contact were nice people - except for the one who asked me to wait a moment and then left me for 40 minutes where I was "connected" but the agent would not respond leaving me trapped, in a sense. I was left with the impression that, when the agent could not find any sort of way where I could be assisted, he just left things hoping I was drop the session. In the end, I actually did and restarted things with someone new, not that anything was sorted - given the advice I wrote that I had been given earlier. For that, I nearly made this one star. Sonnet is unreliable and, for a company dealing with something such as insurance, that is unacceptable and leaves one perhaps anxious, given where one would lie if needing the very thing Sonnet is being paid for.
Insurer: Sonnet
By: Left to be Damaged.
Slow and steady
The process for submitting claims is so easy and the app is very user friendly! My only complaint is the time it takes between submitting claims and getting reimbursed. It does take a little while but it’s worth it to wait. The EOB explains what was covered, or what wasn’t and sometimes what you can do to get it covered to resubmit the claim.
Insurer: Pets Best
By: Laura
Outstanding
Lemonade covered exactly as promised. Quickly! Once I downloaded the app, the rest was easy! I appreciated the efficiency and speed of the claims processing. My sweet cat would not have loved had I not had this insurance
Insurer: Lemonade
By: Leslie
Is that really all there is to it?🤔
I have had many pets in the past but never insurance. I decided to get insurance this time around and got the kitten policy for the first year. Took the first trip to the vet for shots and tests… $250. Submitted the bill through the app which was as easier than ordering a latte from Starbucks. Took less than 5 minutes. It was instantly approved and received my 90% reimbursement via direct transfer into my checking account in a couple of hours. Every insurance claim should be this easy.
Insurer: Lemonade
By: Craig