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Pet parents across the U.S. and Canada have left over 150,000 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our review hub makes it easy to compare top providers and find your perfect match.

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Most selected providers in "November, 2025"

14.4% Pets Best 11.13% Embrace 9.98% Figo 9.79% Fetch 8.83% Lemonade

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Trupanion

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Category with most reviews

23,240 Payment Experience 104,197 Claim Coverage 122,532 Customer Service 37,717 Price Satisfaction 14,626 Other

September 30, 2022

Literal nightmare of a company

Literal nightmare of a company. We submitted a claim for an accidental tooth break. Needed to be pulled and abscess drained. We gave them all insurance documents, they stated we need more documents for claim. Fair enough, ask what documents and they want documents for BEFORE we even got our puppy. Obviously there are none. They created a second claim (which was denied) for her check up and vaccinations which we never claimed to begin with. It was literally just on the documents they asked us for. They are fighting us every single step of the way and its a huge pain in the ass. I will be shocked if they even pay for the accidental tooth break. Most likely cancelling after all said and done. Do not go with Fetch. They are extremely lost when it comes to claims and provide no help.

Insurer: Fetch Canada

By: Mike

Excellent Service

Knowing I have Trupanion when copper is sick gives me a piece of mind. Paying a monthly fee is easierthan an expensive vet bill all at once, and my vet submits my claim directly to Trupanion, talk about excellent service.

Insurer: Trupanion

By: Cindy

Useful

Verified September 30, 2022

So grateful to Trupanion

I am so grateful for having trupanion look after my husky shepherd she has had several major medical events over her lifetime and they have always been there for us anytime I called them they are so helpful and kind would highly recommend them to anybody thank you again so grateful

Insurer: Trupanion Canada

By: Ann

Useful