209,556+ Pet Insurance Reviews You Can Trust

Pet parents across the U.S. and Canada have left over 209,556 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.

209,556 total


Most selected providers in "February, 2026"

This chart shows the distribution of the most selected pet insurance providers in February, 2026.

Providers with highest rating

Embrace

19,732 reviews

4.9
Healthy Paws

11,012 reviews

4.9
Fetch

5,285 reviews

4.9
Trupanion

55,032 reviews

4.9
Pets Best

8,866 reviews

4.9

Category with most reviews

This chart shows the distribution of review categories.

December 11, 2025

Impossible to cancel.…

I had Spot insurance for over a year and luckily never needed to file a claim as my pup stayed healthy. I moved out of the country a few months ago and emailed them to cancel my policy. Note - I emailed the address that they sent my policy info from - which is labeled “reply” and does not send an automatic message or have any notes in their prior message that it’s an unmonitored account. I was charged the following month. I emailed them again - this time attaching random emails from their website that they suggest emailing for quotes. They finally responded and cancelled my plan but argued they wouldn’t honor my original cancellation date. It’s also important to note that they don’t have any emails or instruction on how to cancel on their site. I now have to take this up with my credit card company. I would not suggest Spot to anyone I know. Edit - I’m even more disappointed by their blatant lies in their response. There is no footer in the email that the account is unmonitored, the email is reply(several numbers)@mypetinsurer.com. Also there is no automatic message as I mentioned above. And there is no clear information on how to cancel on their website. You can see for yourself.

Insurer: Spot

By: Kathryn H

Verified December 11, 2025

Because of pumpkin

Because of pumpkin, I can make better decision for my love one.

Insurer: Pumpkin

By: Alexandria

December 11, 2025

Horrible

Horrible. Stay away from this company at all costs. They actually find ways to get out of paying by stating “pre-existing conditions” for everything. I paid almost $10,000 at emergency vet and was reimbursed NOTHING.

Insurer: Embrace

By: Lauren Casey

Verified December 11, 2025

Easy to enroll

Easy to enroll and very informative on coverages and options.

Insurer: MetLife

By: Jennifer

Verified December 11, 2025

I found the options to be affordable…

I found the options to be affordable for the type of coverage I expect. The site was easy to navigate as well

Insurer: Nationwide

By: Ronda T.

Verified December 11, 2025

You make it mostly easy to file a claim…

You make it mostly easy to file a claim and I get paid back pretty quickly. It's nice to have insurance for my pets

Insurer: Spot

By: Snowed in

December 11, 2025

Terrible insurance company

Terrible insurance company. Absolutely terrible. I enrolled two of my dogs and they did have new illnesses within a year of the date of enrollment and Prudent Pet denied all claims for pre-existing condition when there was no pre-existing condition. The worst you can expect from an insurance company. Do not waste your money.

Insurer: Prudent Pet

By: Mel Day

Verified December 11, 2025

Very curious

Very knowledgeable

Insurer: Pumpkin

By: Linda

Verified December 11, 2025

Very easy to understand and use.

Very easy to understand and use.

Insurer: MetLife

By: Ilene

Verified December 11, 2025

Great prices, excellent experience

The website and app are easy to use and provide detailed coverage information. Usually, that's hard to find, but Nationwide made it extremely accessible. I also found the price was quite reasonable, and the customized plan option allowed me to take out and add what I thought best suited my needs.

Insurer: Nationwide

By: customer

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