209,556+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 209,556 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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Easy process with user friendly app…
Easy process with user friendly app helps to quickly and efficiently complete needed steps.
Insurer: MetLife
By: customer
Generally good, but can be trigger happy on denials
Generally they have been responsive and approved claims but I had to fight an early denial on a basis that made no sense and took a significant amount of work and time to get overturned once escalated.
Insurer: Pumpkin
By: Keith
The company rep Rebecca provided useful…
The company rep Rebecca provided useful information and answered all of my questions. She was personable and professional.
Insurer: Prudent Pet
By: Susan
Be cautious of Figo's policies
If you’re thinking about getting pet insurance through Figo, I’m begging you to hear my story first. I took out a policy with them in September for both of our miniature schnauzers. One of them had been dealing with allergies, and I wanted to make sure we were doing everything we could to keep him healthy and protected. Then, out of nowhere, our sweet dog was diagnosed in November with a rare and devastating form of cancer—something we never could have prepared for. It was a shock, and all we wanted was to get him the care he needed. But when we filed our claims with Figo, hoping the insurance we’d been faithfully paying for would help, they denied every single one. They labeled everything as “pre-existing,” even though the cancer was diagnosed months after our policy began and confirmed by our veterinarian. It felt like they were looking for any excuse to say no. Because of those denials, the costs piled up quickly. We did everything we could for him, and thankfully we were able to cover the bills—but I kept thinking about families who couldn’t. No one should ever have to choose between paying their bills and saving their pet’s life. The hardest part came when our beloved dog lost his battle with cancer. In the middle of grieving, I submitted a claim for his final expenses, hoping at the very least they would honor that. They denied it too. That last denial was like a final blow. Figo has been the most disappointing and heartbreaking insurance experience I’ve ever had. My hope in sharing this is simple: to spare someone else from going through what we did. If your pet is sick or suddenly faces something serious, you need an insurance company that will stand by you—not one that turns away when you need them most.
Insurer: Figo
By: Jonathan Fisher
Happy fur babies
It’s a smooth process. My pets are very happy, thank you.
Insurer: MetLife
By: Raymond Yu
Excellent custom services
Excellent custom services, the rep was well versed in details of the policy. No hard sell, just good communication.
Insurer: Prudent Pet
By: Susan
Questions are always answered and…
Questions are always answered and submitting claims are easy and received payment quickly.
Insurer: MetLife
By: customer
Darren was super helpful!
Darren was super helpful! We followed up with my case a couple of days after our first call, and he walked me through the process, answered all my questions, and was very patient with the information I needed to gather.
Insurer: Nationwide
By: Gustavo PP
Great response and customer service
Great response and customer service. Thank you
Insurer: Nationwide
By: customer
Best pet insurance ever
Best pet insurance ever! Easy to communicate and fast to be reimbursed! I recommend to all of my friends.
Insurer: MetLife
By: Tawnee Pollner