221,348+ Pet Insurance Reviews You Can Trust

Pet parents across the U.S. and Canada have left over 221,348 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.

221,348 total


Most selected providers in "May, 2026"

This chart shows the distribution of the most selected pet insurance providers in May, 2026.

Providers with highest rating

Embrace

19,907 reviews

4.9
Healthy Paws

11,260 reviews

4.9
Fetch

5,691 reviews

4.9
Trupanion

55,033 reviews

4.9
Pets Best

15,132 reviews

4.9

Category with most reviews

This chart shows the distribution of review categories.

Verified February 17, 2022

Friendly staff easy to submit claim and quick response

Friendly staff, easy to submit claim and quick response

Insurer: Trupanion Canada

By:

Useful
Verified February 17, 2022

Excellent support quick resolution of claims

Excellent support, quick resolution of claims

Insurer: Trupanion Canada

By:

Useful
Verified February 17, 2022

Excellent customer service and great coverage!

Excellent customer service and great coverage!

Insurer: Trupanion Canada

By:

Useful
Verified February 17, 2022

Because the coverage doesn’t include vet visit to diagnose the illness injury or behaviour.

Because the coverage doesn’t include vet visit to diagnose the illness, injury or behaviour.

Insurer: Trupanion Canada

By:

Useful
Verified February 17, 2022

Ever any issues.

Ever any issues. Always quick prompt service and direct billing

Insurer: Trupanion Canada

By:

Useful
February 16, 2022

full on scammers

full on scammers, got reimbursed a big 'ol ZERO at the very first claim. left similar reviews on other sites and got the usual copied and pasted scam response stating that they have left a message to resolve it but of course there is no message stay well away and read all the bad reviews for yourself, they are all true

Insurer: Trupanion

By: Michael

February 16, 2022

Beware, they jack up the rates.

Although pleased with my first experience of getting a quote and becoming a new customer, wait till you make a change like a new car. The rate skyrocketed. Getting customer service was a nightmare. They never admitted a mistake despite me showing other quotes $180 less per month. Stay away. Far away. What is more ridiculous than their prices being 290% higher than reputable places like Aviva, is the response I have received from them on Twitter and this review site. Your price went up because you changed cars, well yes, but my price went WAY up and it 290% HIGHER than reputable companies like Aviva. Stay away, the moment you change anything on your policy they hike the rates.

Insurer: Sonnet

By: Steve Jessop

February 16, 2022

Taking time for policyholders

Today I would like to thank Nicky for answering all of my questions and more on several of my recent claims. She was kind and professional and explained everything to me and left nothing out. When I got off the phone I had a clear understanding of what was covered and she also took the time with me that I needed to truly understand the claim process. I told her I was new at this And she said that it was fine and she would walk me through it. I can’t say enough good words about AKC.

Insurer: AKC

By: Rosann Walter

Verified February 16, 2022

Always prompt, caring and a pleasure.

After owning a previous cat who contracted cancer and ultimately died (after we spent $10,000 out of pocket), when we were offered Trupanion for our subsequent cats, we knew we couldn't be without insurance. Since obtaining Trupanion, we've had several claims (thankfully nothing too serious) and our claims have always been met promptly. In fact, I've recommended Trupanion to friends.

Insurer: Trupanion

By: Grace

Useful
February 16, 2022

Understanding and helpful claim agents

I submitted a claim for my pets vestibular disease over a month after getting it sorted and they had no problem with the claim being delayed. After submitting the claim for the first appointment I was able to submit the next five appointments over email and had they whole claim processed in under a week. The agent I worked with was helpful and caring and made sure that my claim was processed quickly and efficiently.

Insurer: Lemonade

By: Brittan

Useful

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