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Pet's Best Buys Their Reviews
Pet's Best is the absolute scam of any insurance. I am calling the BBB, the California Insurance Board and anyother place I can urge people not to do anything with this company. They buy their reviews, I have a 10yr dogson he hasn't been to the vet since the pandemic went into this awesome vet that my friends recommended this was just an initial wellness check up, met the vet get blood drawn see what shots he needs etc. While there Vet listened to his heart and said it sounds like he has a heart murmur, he needs xrays and blood later we will need an ecogram (650.) left there with blood work, xrays everything was actually really good. I spent 650 dollars for that mind you I'm thinking they will reimburse (from what the reviews say) 80% within a week. FIrst it took 45 days of which I paid Pet's Best 100. a month for 3 months already, my deductible is 500. lol which is a joke. Everytime I called up there were countless excuses they even used the hurricane as an excuse told me they called me vet and they never got them the paperwork (yes they did) I even got them the paperwork personally along with the x ray which showed my dogs heart was good. Last night I received an email saying they were going to reimburse me 8.00 lol cancelled the policy immediately, refused to returned my 300. I paid for nothing. Also just to note they used VET TECH's to determine your claim not Veterinarians DO NOT USE THEM.
Insurer: Pets Best
By: Abril LeGerrette Greathouse
The representatives were very helpful…
The representatives were very helpful and informative. The claim process was confusing at first several requirements were necessary I was not aware off
Insurer: ManyPets
By: Tony
Cryptorchidism
I had a great experience with the representative that I spoke with regarding my dogs benefits. Unfortunately they aren’t able to cover neuter due to cryptorchidism as it is considered a defect/abnormality. Along with any related illnesses from the cryptorchidism such as cancer and testicular torsion. I am not to surprised I’m just glad that they were able to answer my questions. They didn’t make these policies so there was definitely no need to get upset with the representative.
Insurer: Nationwide
By: Moriah
I love Healthypaws pet insurance
I love Healthypaws pet insurance. They are reasonably priced. You can pick the amount of your deductible to make it more affordable for you. The deductible is yearly, not per incident. It is extremely easy to make a claim. The response time is quick. You just need to read the policy. They don't cover doctor's fee's or wellness visits but do cover 80% of covered expenses. My dog is being treated for her 2nd cancer diagnosis. Healthy paws has been wonderful and helps to make this treatment possible.
Insurer: Healthy Paws
By: Laurie
Troubleshoot
I was having trouble setting up my electronic refund. The representative was very patient and helpful on the phone. She was willing to wait and troubleshoot the issues till we figure it out, even though it took us 30 something minutes.
Insurer: Nationwide
By: Iveth Mendoza
The website was very easy to navigate…
The website was very easy to navigate and understand.
Insurer: ASPCA
By: Peg Schiller
I would not recommend Trupanion as they…
I would not recommend Trupanion as they mislead me and don’t cover a large portion of my animals needs. The company will find a way to justify their decisions with simply saying “due to policy” and refuse to take responsibility for their poor service. Aside from this my deductible has been on a steady increase each year to where this year it became unaffordable at its current deductible, I explained this to Trupanion and no support was given other than “raise your deductible”. I then had to raise my deductible to $1000 instead of my original $250 just so that it was affordable. After doing this, I check my bank statement and see that Trupanion still charged me what they had quoted for the new $250 deductible (which was increased again because I moved one neighbourhood over within the same quadrant of my city and was still with the same vet clinic…). This charge was double what I was quoted when calling to raise my deductible to $1000 so I called Trupanion. Their response was that due to the dates I made these decisions they charged me as if I still had a $250 deductible. There are additional frustrations looped into this but overall, Trupanion did not inform me with the correct information in regards to billing and has taken no responsibility or offered compensation for being charged double the monthly cost I had been informed I would be paying. This unexpected higher bill has impacted my finances and Trupanion has offered no support in this matter.
Insurer: Trupanion Canada
By: M Mill
SLOW REIMBURSMENT
Pets best is great if you don’t need to be reimbursed quick..They are extremely slow at reimbursing you your money back..I use to be with Pumpkin insurance and the money would be in your account in 2 days..This is already hard for people to pay the insurance but to not get our money back for almost 2 weeks is ridiculous..
Insurer: Pets Best
By: melanie schemonia
Our Daughter recommended it to us as she has had awesome service the only regret is we enrolled and didnât give an opportunity to refer us so she could get the referral fee
Our Daughter recommended it to us as she has had awesome service, the only regret is we enrolled and didnât give an opportunity to refer us so she could get the referral fee
Insurer: Trupanion Canada
By: Cora
Hso helpful and at a stressful time
Thank you for your assistance at a stressful time
Insurer: PHI Direct
By: Shelley