216,195+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 216,195 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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I am a Satisfied customer
I am a Satisfied customer. I think Sonnet is an amazing way to insure people. Fast easy and affordable. I plan on staying with Sonnet as long as I need insurance. I will recommend Sonnet to anyone and I already referred you to many people.
Insurer: Sonnet
By: Rhonda
Overpriced and does not reimburse
Overpriced and does not pay out. They do not fairly apply out of pocket payments to deductible, thus after almost $1500 out of pocket for illness issues, I still haven't "met" my $250 deductible. They do not supply appropriate policy documents so you cannot reference what is supposed to be covered per your quote as those documents disappeared and were replaced with non-specific generalized information which does not detail the plan you actually pay for. I had to take time away from my patient care schedule as a provider (I would be appalled for any of my patients insurance to act in this manner!) to take care of the issues. Update: 1 star added as customer service did respond same day and our refunds for our policy premiums were refunded quickly. However, we have never been able to find any line by line documents verifying coverage of items (please reference your personal medical policy, homeowners/renters or car policies for what I mean). This is still a major red flag as “sample coverage” is not what one pays for. Please as a company consider updating your process to provide transparent line by line items and how coverages change by age of pet as well.
Insurer: Prudent Pet
By: Sarah
Evil Evil company
Evil Evil company. 6 years of making payments and my credit card got suspended because it was stolen. I then was sick and didn't receive any information from them. They canceled after 6 years of making payments and to reinstate they wanted double the money per month and 70 percent reimbursement instead of 90 percent. Do not use them, go to trupanion.
Insurer: Healthy Paws
By: Dustin Wachsmuth
Not happy with Sonnet at all
Not happy with Sonnet at all. My wife was advised to put insurance on a car we were given but the car had not yet been certified and was not road worthy. Since the car did not pass certification and was scrapped. You refused to issue a refund even though it was requested numerous times and you cancelled the policy within minutes of it being set up. I am contacting RIBO since you’re agents refuse to help any further.
Insurer: Sonnet
By: Simon
Pawfect Pet Insurance
After much research I settled on Lemonade....They make enrolling, and filing a claim easy and stress free. Lemonade keeps the promises they make on their website. They are quick to approve and respond to claims. I have recommended them to two friends since buying insurance to cover my rescue puppy, in October 2021.
Insurer: Lemonade
By: Patricia
Well pleased
My previous insurance sent me my renewal in the mail. There was only one sheet of paper in the envelope and yet at the bottom of the sheet it said 'page 1 of 4.' Where were the other 3 pages? I called the company and apparently the other 3 pages was where they told me they were increasing my premiums by 20%. How convenient they forgot to include that in the letter! I guess they were hoping I wouldn't notice. I have been driving and continually insured for over 10 years and I have never had a ticket. Ever. I have never made a claim either. Not ever. I cancelled immediately and went online and found Sonnet right away. Literally within about 7 minutes I had a years worth of insurance at about 45% less than what my previous company wanted me to pay. Almost half! And in less then 10 minutes! I am well pleased. I am an extremely safe driver and I believe people like me should be treated accordingly. Thank you Sonnet
Insurer: Sonnet
By: Paul
It is easy to get set up and the online…
It is easy to get set up and the online assistant was helpful with all of my questions.
Insurer: Sonnet
By: Troy
I was given a quote after filling out…
I was given a quote after filling out the online application fully, and a day later they raised the rates claiming it was not filled out fully and I intentionally left out details. So I cancelled immediately and went to TD who's online quote was exactly what I'm paying.
Insurer: Sonnet
By: Ryan
Quick, cheap and hassle free
Good price and quick and easy same day insurance
Insurer: Sonnet
By: Gene
Thumbs up
Easy to use. Quick response time. Reimbursed within a week of submitting.
Insurer: Pets Best
By: Shannon