154,902+ Pet Insurance Reviews You Can Trust

Pet parents across the U.S. and Canada have left over 150,000 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our review hub makes it easy to compare top providers and find your perfect match.

235,679 total


Most selected providers in "November, 2025"

This chart shows the distribution of the most selected pet insurance providers in November, 2025.

Providers with highest rating

Embrace

20,318 reviews

4.9
Healthy Paws

10,767 reviews

4.9
Fetch

27,453 reviews

4.9
Pets Best

14,149 reviews

4.9
Trupanion

62,992 reviews

4.8

Category with most reviews

This chart shows the distribution of review categories.

October 08, 2022

Fast and easy

The claim process is much easier and faster than before.

Insurer: Fetch Canada

By: Homa Tafteh

October 08, 2022

150% Raise in Premium

I think it’s unethical for an insurance company to raise your rate 150%, in one year, after insuring your pets with them for over 7 years and never filing a claim

Insurer: Embrace

By: Francine Filippone

Verified October 08, 2022

Great service

Very kind and friendly overall perfect

Insurer: Prudent Pet

By: Kimler Lee

October 08, 2022

Our dog has been having chronic…

Our dog has been having chronic digestive issues and had to see an Internal Medicine Specialist, and needs to be on a very expensive prescription medicine. PetsBest has helped cover a lot of the Vet visit expenses, and even covers the cost of medication! We are so thankful to have the coverage!

Insurer: Pets Best

By: ann_a_ban

October 08, 2022

I've never had a more positive experience

I have never spoken with a representative for a company that made a phone call so pleasant and hassle-free. Stephanie spent nearly 40 minutes helping me to understand my policy and describing the benefits of my policy. It was such a seamless experience and I appreciate all the information that she gave to me. She was extremely knowledgeable and was able to answer all of my questions in depth. It was such a positive experience and makes my decision in choosing Nationwide more sure than ever. I will definitely be recommending all of my friends and family to Nationwide because of the customer service and care I received during this phone call. I can't thank you enough, Stephanie.

Insurer: Nationwide

By: Amanda Palandri

October 08, 2022

AWFUL COMPANY!!! CANNOT BE TRUSTED

AWFUL COMPANY!!! I had this insurance for my dog for 2 years in the USA, when I moved to Canada I called them to ask to transfer my insurance over to Canada as I would be living here for a while. The insurance was transferred and I paid for the first month, after that they canceled my plan WITHOUT any warning, never sent me an email or text message or anything to let me know the insurance was canceled. I found out as I thought it was weird they were not charging me and went to look in the app. I have them a call to find out what happened and their answer was basically that there was nothing they could do and they had to send an authorization in order to re instate my membership without never providing me with a reason why it was canceled even tho I asked several times why. It has been a week since that and still they didn't get back to me. I tried to contact their costumer service again and the answer was " Is still under review, there's nothing we can help you with" DO NOT TRUST THIS COMPANY WITH YOUR PET. THEY ARE UNPROFESSIONAL AND HAVE NO CUSTOMER SERVICE SKILLS. Imagine needing them if you pet gets sick. AWFUL!!

Insurer: Fetch

By: Maria Thereza Nobrega Fernande

October 08, 2022

Great company

Great company! Highly recommend

Insurer: Trupanion

By: Alexis Higginbotham

Verified October 08, 2022

Trupanion looks after our Ebony!

Very fast response to the claim.

Insurer: Trupanion Canada

By: Ken

Useful
Verified October 08, 2022

Great phone service

We were very pleased with the rep Kenny in Seattle. He was very well informed, answered any questions we asked and very pleasant to work with.

Insurer: Trupanion Canada

By: Eric

Useful
Verified October 08, 2022

Wouldn’t use another company.

Wouldn’t use another company. Fast and effective.

Insurer: Trupanion Canada

By: Adam

Useful

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