154,902+ Pet Insurance Reviews You Can Trust

Pet parents across the U.S. and Canada have left over 150,000 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our review hub makes it easy to compare top providers and find your perfect match.

235,679 total


Most selected providers in "November, 2025"

This chart shows the distribution of the most selected pet insurance providers in November, 2025.

Providers with highest rating

Embrace

20,319 reviews

4.9
Healthy Paws

10,775 reviews

4.9
Fetch

27,461 reviews

4.9
Pets Best

14,152 reviews

4.9
Trupanion

62,998 reviews

4.8

Category with most reviews

This chart shows the distribution of review categories.

Verified October 10, 2022

I can’t get my claim down load been…

I can’t get my claim down load been trying for days. Just keeps spinning?

Insurer: Figo

By: Leeann Patrick

October 10, 2022

Great turn around time

A lot quicker reply and review then initially stated.

Insurer: Pets Best

By: ann impens

October 10, 2022

Good for me

Good for me!!

Insurer: MetLife

By: Jeri

Useful
Verified October 10, 2022

Not exactly as advertised

I am fortunate that I haven’t had to utilize my insurance as my dog has been healthy. One of the features Figl advertises is 24/7 access to a vet via internet/phone. I have tried to use that service twice and my call/DMs were never answered. Given that is my only interaction with Figo I haven’t been overly impressed. I am a new dog owner so I don’t have prior experience with pet insurance to compare Figo.

Insurer: Figo

By: BG

October 10, 2022

Pets Best is the Best!

I have used Pet’s Best for a couple of years and they are awesome. Never have an issue and provide a quick turnaround.

Insurer: Pets Best

By: Debbie Miller

October 10, 2022

Can't payout if they say it's preexisting....

When searching for a company I noticed the number one complaint against this company on trust pilot is they deem everything a pre-existing condition. Luckily for me when I got in, I submitted a clean bill of health from the vet for my pet. Don't worry, they deemed the first problem she's ever had a pre-existing condition. Frustrated, I let it go. Now there's been two claims since. One was deemed a pre-existing condition and the other was developed from it. Good job of dodging what you claim you do.

Insurer: Embrace

By: Paul Carlucci

October 10, 2022

Great service

First time in seven years to use this policy and was extremely pleased on quick reviews and reimbursement following our dog's surgery. This helped us to focus our attention fully on dog recovery

Insurer: Fetch

By: Brandon

October 10, 2022

Pumpkin insurance - A fast paying reliable pet insurance company

Pumpkin has provided my baby with great insurance coverage. His asthma has gotten progressively worse, and because Pumpkin has reimbursed my vet bills, cost is not even a consideration when I go to the vet, I can just get what they recommend. Their fast and easy claims process has made everything a breeze. Thank you Pumpkin!!!

Insurer: Pumpkin

By: Sal

Useful
October 10, 2022

This company was amazing when we needed…

This company was amazing when we needed to use it. After our dog became very sick with Addison disease, and other issues. This company was so great with helping us not worry about the expenses and concentrate on giving her a fighting chance to live. Unfortunately, her body fought against her ever getting better, but we are grateful to be able to try everything to help her. RIP my sweet girl Charlotte.

Insurer: Trupanion Canada

By: Jodyne

Verified October 10, 2022

Hard to plan routine care around your premium

It's unfortunate that we spend $1200+ per year to only have so little covered on our Bernese Mountain Dog's wellness. We have only received $135 back on over $1245 spent on care, on top of the $1200 in premiums on the dog. A total of $2400 in the 1st year of life for an overall healthy dog with no issues. Berners are sensitive breed and it seems every time we bring him in to make sure he's healthy there is an out of pocket expense. We purchased an insurance to extend his longevity with and insurance company that would be in this with us. We just found that we spent double his cost of wellness by holding the policy. They have good coverage for serious matters and god forbid we run into those challenges we hope they cover it.

Insurer: Figo

By: Bernese Mountain Dog

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