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Pretty easy to work with
I think they were pretty easy to work with, the website is easy to navigate and uploading a claim is a breeze. I did not have any trouble with reimbursements but was worried that I would because I have read some reviews that this might be a problem. That was not my experience. I will say that they are expensive but the series of claims that I did make made it so much easier to get the best care for my pet while she was ill. The bills were steep and my husband had been laid off, it made a big difference for us. My girl died recently and they made it very simple to cancel the insurance. All in all, I am glad I had it. Given my budget though, I would probably self-insure another pet by putting money in account set aside for emergencies. Vet care is expensive and unlike the before time, I think I am going to have to budget for it.
Insurer: Trupanion
By: Betsy Guimond
I found the options to be affordable…
I found the options to be affordable for the type of coverage I expect. The site was easy to navigate as well
Insurer: Nationwide
By: Ronda T.
You make it mostly easy to file a claim…
You make it mostly easy to file a claim and I get paid back pretty quickly. It's nice to have insurance for my pets
Insurer: Spot
By: Snowed in
Terrible insurance company
Terrible insurance company. Absolutely terrible. I enrolled two of my dogs and they did have new illnesses within a year of the date of enrollment and Prudent Pet denied all claims for pre-existing condition when there was no pre-existing condition. The worst you can expect from an insurance company. Do not waste your money.
Insurer: Prudent Pet
By: Mel Day
Very easy to understand and use.
Very easy to understand and use.
Insurer: MetLife
By: Ilene
Great prices, excellent experience
The website and app are easy to use and provide detailed coverage information. Usually, that's hard to find, but Nationwide made it extremely accessible. I also found the price was quite reasonable, and the customized plan option allowed me to take out and add what I thought best suited my needs.
Insurer: Nationwide
By: customer
Reliable, great customer service!
I could not be more pleased with Pets Best. Daisy has epilepsy and that is so costly and exhausting. Without Pets Best, we could never have made it this far! Great customer service, fair rates and quick claim turn around 98% of the time.
Avoid this insurance company
Their policy is misleading. My dog was diagnosed with dysplasia and booked for surgery. I only managed to get a surgery date 4 DAYS after my annual policy with them renewed and they denied my 5000$ claim, due to " pre existing conditions" - basically upon each policy renewal they treat is us a new policy and whatever claim you put through before renewal is considered " pre existing condition after the renewal. I should have read it before and this is how they get you. Go through different providers. PHI is rubbish.
Insurer: PHI Direct
By: Kasia
Highly Recommend
Purchasing pet insurance for our new puppy was easy and well explained. MetLife came highly recommended by our vet and now we know why. Thanks for giving us peace of mind MetLife.
Insurer: MetLife
By: Daisy